Aftershokz headset alerting me that my Teams call is muted

Anonymous
2022-05-05T12:58:09+00:00

I have the same question posed in this previous thread, but the solution hasn't worked for me. https://answers.microsoft.com/en-us/msteams/forum/all/double-beep-when-muted-on-teams-aftershokz/d67018d1-7081-4acf-b688-bf947a524058?page=1

In short, no matter how I try to mute my mic, the headset tells me mute is on and double-beeps every few seconds. It happens if I mute the call, mute in call settings, or even if I simply mute in my laptop's sound settings.

Teams does NOT alert me that I'm muted if I use a different headset or no headset -- only using the Aftershokz headset. This is an Aftershokz problem, not a Teams problem, but Aftershokz tech support has been unhelpful. I'm hoping someone here has a workaround.

This problem cropped up last fall, went away, and now is back.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-11-22T14:32:18+00:00

    This fix did not work for me. Now my headset will not connect at all. Wish I had stayed with the original quick fix that was working :(

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  2. Anonymous
    2022-11-22T14:17:05+00:00

    That did not work for me.

    I am Win10 ... so this may be a fix for Win11.

    I do not have telephony checkbox anywhere.

    I also checked what services were running ... tapisrv is stopped

    As far as I can tell, tapi is not part of this problem.

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  3. Anonymous
    2022-11-22T13:36:58+00:00

    Thank you for this work around! Finally that incessant beeping is gone and I am still muted during my team call.

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  4. Anonymous
    2022-11-22T13:35:17+00:00

    This tip fixed the issue for me:

    https://www.reddit.com/r/MicrosoftTeams/comments/us7oob/aeropex_aftershokz_and_teams/

    "The fix is to go to Control Panel > Devices and Printers > [Your device] + RMB > Properties > Services > UNTICK Handsfree Telephony"

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  5. Anonymous
    2022-11-21T20:07:32+00:00

    Did you Quit teams by right-clicking on Teams in the Taskbar and selecting "Quit"? X ing out of all the Teams windows is not enough to get Teams to pick up the new settings.

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