JBL TUNE500BT headphones with microsoft teams

Anonymous
2020-08-12T09:40:59+00:00

I just bought JBL TUNE500BT headphones and works perfectly but on microsoft teams the sound is robotic. I tried many ways in settings but sound still not good. Is there any special driver or settings?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2020-11-16T10:14:27+00:00

    I have the JBL 450BT and encountered the same issue as the original poster, thankfully though i believe i have over come it by altering some settings.

    Via the Control Panel locate your headphones.

    Right click on them and select Sound Settings

    Then within the Playback tab, make sure the headphone is selected as the screen shot below

    Then select the Recordings tab and within the tab make sure Internal Microphone is selected.

    Once you have done this, select Apply and then Ok

    Hopefully, by doing that you should be able to make a call, via Teams without the other person or persons, sounding like robots.

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    20+ people found this answer helpful.
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  2. Anonymous
    2020-11-17T16:18:00+00:00

    Yeah, this is fine, but it doesnt deal with the problem itself. I wanna use my microphone from headphones, not from lapton (in case i move away from pc).

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    8 people found this answer helpful.
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  3. Anonymous
    2020-11-17T17:23:32+00:00

    I agree, but this is a workable solution until either Microsoft Teams or JBL resolve the issue.

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    2 people found this answer helpful.
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  4. Anonymous
    2020-11-19T15:57:54+00:00

    How to change the settings in Acer iconia tablet to connect Bluetooth headset (Jbl t450 bt model) in Microsoft Teams

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  5. Anonymous
    2020-11-20T04:09:59+00:00

    yes i would love that i am still looking for a replacement does anyone know if the WH-CH510 works 

    ?

    Yes, WH-CH510 works. JBL Tune 500BT was such a frustration.

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    2 people found this answer helpful.
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