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I just bought JBL TUNE500BT headphones and works perfectly but on microsoft teams the sound is robotic. I tried many ways in settings but sound still not good. Is there any special driver or settings?
Managing sound and video settings during Teams meetings and calls for optimal communication
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Generic Bluetooth Adapter is no longer available. It didn't work either.. Haven't tried yet but installing older may work out.
I have the same problem , This us really annoying
the headset is great and perfect for all the other apps except Microsoft teams
To anyone who stumbled here looking for a solution that doesn't involved turning off your JBL mic.
I made it work, both Mic and Audio at the same time.
Option 1 : perform a full windows update
Option 2 : Follow the steps here https://superuser.com/a/1522777
I have the very same problem with my new JBL TUNE750BT. This seems to be Windows and not Teams problem. If one goes to Manage sound devices and tests Headset mode, the audio is distorted (robotic sound), even without starting Teams. So, the only option to use this Headphones on Windows lap top is Headphones mode which means an alternative for the Mic is needed because selecting Headphones for Speakers and Headset for Microphone can't work either. It's really disappointing.
Oh, ok. I see.
I'm now using a workaround.
I've disabled the hands-free device in the device manager. In MS Teams, I'm then setting the remaining "Stereo" device as output and the jacked ear-buds from my previous head-set as input.
That still ties me to my seat, because I can't walk away long distance from the mic. But it works like a charm, I have great sound (and warm ears ;-) )