JBL TUNE500BT headphones with microsoft teams

Anonymous
2020-08-12T09:40:59+00:00

I just bought JBL TUNE500BT headphones and works perfectly but on microsoft teams the sound is robotic. I tried many ways in settings but sound still not good. Is there any special driver or settings?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2021-02-19T20:19:46+00:00

    Funny, because I do not see Sony anywhere in the device certification list in the link you provided above. I have a set of older MDR-10RBT that works perfectly fine with no issue whatsoever, however my (new) JBL 750BTNC give this garbled robot voice. Has anything been developed since to resolve this? With the pandemic and everything moving to online, something really needs to be done!!!

    Regards,

    Chris

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  2. Anonymous
    2021-01-22T14:27:47+00:00

    yes it would be great if microsoft fix it,......but knowing them , I lost one week with drivers and setting, that s why I highlited that the second workaround it might not work at first attempts and need maybe to try twice, just in case somebody want to use it, but it is not reliable solution also because during the call it can back to hear noise and need to repeat step

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  3. Anonymous
    2021-01-17T20:29:34+00:00

    Generic Bluetooth Adapter is no longer available. It didn't work either.. Haven't tried yet but installing older may work out.

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  4. Anonymous
    2021-01-15T12:39:08+00:00

    I have the same problem , This us really annoying 

    the headset is great and perfect for all the other apps except Microsoft teams

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  5. Anonymous
    2021-01-15T11:54:57+00:00

    To anyone who stumbled here looking for a solution that doesn't involved turning off your JBL mic.

    I made it work, both Mic and Audio at the same time.

    Option 1 : perform a full windows update

    Option 2 : Follow the steps here https://superuser.com/a/1522777

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