Teams App Not working on Android Devices

Anonymous
2019-01-23T19:13:28+00:00

So recently our organization decided to use Microsoft Teams for our communication. And It is working fine on Web and iPhone But no one is able to login on Android Device. Whenever we try to login on Android Device using Team App, we get this error.

There was a problem with the network. Try signing in again

I have logged in using same credentials on iOS and Web and It worked but same credentials are not working on Android.

Please guide me, how to fix this issue as it is very urgent for us.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-09-09T10:00:08+00:00

    I encountered the similar problem. Here is my solution:

    1. Open Microsoft Authorisation App.
    2. Go to Menu > Setting,  then find Stay logged in to your Microsoft work or school account.
    3. Turn-off Battery optimisation, so, this allows Teams to fetch Microsoft work account.  

    Bingo ! Worked perfectly. Thanks a ton !!!

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  2. Anonymous
    2020-08-13T16:52:19+00:00

    Solution on some phones, remove all ms related accounts, install outlook and teams. Setup work email in Outlook, when done start teams an let app autodetect account. Teams now work.

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  3. Anonymous
    2020-07-20T17:00:09+00:00

    Guys, any of you faced such thing while logging in, it gets stuck somehow..  any known remedy for this issue?

    using Teams for business, since I changed AD password, I'm no longer able to sign in:

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  4. Anonymous
    2020-06-22T14:38:20+00:00

    My teams is connected to my work.  We found that first delete the app.  Re-install it.  At the point of install, it asks to identify the work network.  I needed to be in the office on the corporate wifi to get this to work.  Re-do the authenticator instructions.  When you select your work wifi, do not authenticate the wifi network.  Say do not authenticate....it has been a few weeks since I have done this but I believe that is what it was called.  once I did not authenticate the corporate wifi, I stopped having problems with Teams.

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  5. Anonymous
    2020-06-22T10:01:28+00:00

    My team app worked fine u til 2 months ago.  Now saying no network connection retry.

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