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So recently our organization decided to use Microsoft Teams for our communication. And It is working fine on Web and iPhone But no one is able to login on Android Device. Whenever we try to login on Android Device using Team App, we get this error.
There was a problem with the network. Try signing in again
I have logged in using same credentials on iOS and Web and It worked but same credentials are not working on Android.
Please guide me, how to fix this issue as it is very urgent for us.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This happens when you have disabled a CA certificate needed by the app. A much better error message is needed.
Check in:
Security & location > Encryption & credentials > Trusted credentials.
Correction, the issue was multiple users and only bug fix from Microsoft had resolved the issue.
Hi ShabirJan,
Based on our investigation result from the logs, it looks like a modern authentication issue in Teams for android, since this issue is specific, I will send you the update information in Private Message, please check my update there.
Regards,
Bryan
Hi Bryan
I have the same issue unfortunately
Can you please help, it is a major pain.
Oneplus 5
I have the same issue, can you resolve this for me with the update?
******@microsft.com
+91-9811963055
Per Microsoft Dev Team in response to our company complain, as multiple users are affected across the enterprise, apparently, there is a bug within Teams Android app. As a work-around, I use Chrome to open Teams and it works. No ETA as when the fix will be applied.