Teams App closes and can't use the app in IOS

Anonymous
2020-04-30T14:52:31+00:00

Hi, I have 2 users (1 iPhone & 1 iPad) where the TEAMS app is updated and even their IOS.

Their devices worked correctly until we deployed a security feature where people have to create a 6 numbers pin.

Since this new security restriction, they're not able to use the app.

They do the following :

  1. Open the app and select their account
  2. Accept security issues like the use of microphone and notifications
  3. Then they receive a pop-up message saying that the Organization stablished a new security stuff and that they need to create a secret code (6 number pin) and the only button they have is OK.
  4. They select OK and then the app closes-up
  5. They re-open the app and they just have the same pop-up and if we choose OK it closes again

Just to let you know, we have already rebooted the devices, we also have un-installed and re-installed the app but we still have the same issues.

We have more users with ios like me and everything works perfect. I don't know what's the problem here.

Can you help us please?

Thanks ;)

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  1. Anonymous
    2020-07-28T17:17:35+00:00

    Same here.

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  2. Anonymous
    2020-07-28T17:19:14+00:00

    Same issue, just started this morning, all was fine yesterday. Updating doesn’t work, no viable solution that i can find as of yet.

    This is likely a bug from the most recent teams app update that seems to only apply to IOS.

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  3. Anonymous
    2020-07-28T17:20:03+00:00

    Microsoft, Please fix this!!!

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  4. Anonymous
    2020-07-28T17:44:02+00:00

    I found a loop hole.  Just create a personal account.  After you sign into it, you can open business meetings with no crashes.

    MICROSOFT  FIX THIS!!!!!!!!!

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  5. Anonymous
    2020-07-28T18:16:34+00:00

    I have similar issue to Sophie Huang and several others in this thread.  Worked Friday 7/24/2020.   DID NOT WORK Monday 7/27/2020 or today (7/28/2020).   Have Iphone SE, IPAD Air 2, IOS 13.6 on both.  Cleared data and reloaded app (several times)  NO JOY IN MUDVILLE TONIGHT.  I believe this is an Msoft problem since I receive push updates over the weekend and Monday.

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