Hi, I have 2 users (1 iPhone & 1 iPad) where the TEAMS app is updated and even their IOS. Their devices worked correctly until we deployed a security feature where people have to create a 6 numbers pin. Since this new security restriction, they're not able to use the app. They do the following : Open the app and select their account Accept security issues like the use of microphone and notifications Then they receive a pop-up message saying that the Organization stablished a new security stuff and that they need to create a secret code (6 number pin) and the only button they have is OK. They select OK and then the app closes-up They re-open the app and they just have the same pop-up and if we choose OK it closes again Just to let you know, we have already rebooted the devices, we also have un-installed and re-installed the app but we still have the same issues. We have more users with ios like me and everything works perfect. I don't know what's the problem here. Can you help us please? Thanks ;)

I found a loop hole. Just create a personal account. After you sign into it, you can open business meetings with no crashes. MICROSOFT FIX THIS!!!!!!!!!

Same issue, just started this morning, all was fine yesterday. Updating doesn’t work, no viable solution that i can find as of yet. This is likely a bug from the most recent teams app update that seems to only apply to IOS.

Teams App closes and can't use the app in IOS

Anonymous

Hi, I have 2 users (1 iPhone & 1 iPad) where the TEAMS app is updated and even their IOS.

Their devices worked correctly until we deployed a security feature where people have to create a 6 numbers pin.

Since this new security restriction, they're not able to use the app.

They do the following :

Open the app and select their account
Accept security issues like the use of microphone and notifications
Then they receive a pop-up message saying that the Organization stablished a new security stuff and that they need to create a secret code (6 number pin) and the only button they have is OK.
They select OK and then the app closes-up
They re-open the app and they just have the same pop-up and if we choose OK it closes again

Just to let you know, we have already rebooted the devices, we also have un-installed and re-installed the app but we still have the same issues.

We have more users with ios like me and everything works perfect. I don't know what's the problem here.

Can you help us please?

Thanks ;)

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Anonymous

2020-07-28T17:44:02+00:00

I found a loop hole. Just create a personal account. After you sign into it, you can open business meetings with no crashes.

MICROSOFT FIX THIS!!!!!!!!!
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Anonymous

2020-07-28T17:20:03+00:00

Microsoft, Please fix this!!!
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Anonymous

2020-07-28T17:19:14+00:00

Same issue, just started this morning, all was fine yesterday. Updating doesn’t work, no viable solution that i can find as of yet.

This is likely a bug from the most recent teams app update that seems to only apply to IOS.
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Anonymous

2020-07-28T17:17:35+00:00

Same here.
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Anonymous

2020-07-28T17:16:41+00:00

Let us know what you find out?
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