Microphone very quiet on Teams

Hello, 

My in built microphone on my laptop works well with other  and is good on the voice recorder but I cannot take part in audio conversations on Teams because others in the conversation cannot hear me. I have tried settings on Teams and on my laptop control panel but haven't been able to fix the problem. Can anyone help?

Thank you in advance.

ME TOO.

I tried these changes and had nothing to change - the settings I have were the same as those I was told to change to and still got the annoying problem.

Nick

SOLUTION BELOW!

Mic volume was ok for me previously but went very quiet recently, possibly with a Teams update (now that it updates silently from time to time). I am currently using version 1.4.00.19572 (64-bit). I am using Windows 10 on a Lenovo Yoga C740 laptop/tablet using the built-in microphone array, which uses Realtek Audio drivers.

Observation:

• Good volume in Voice Recorder app
• Very low volume in Teams desktop app
• Good volume in Teams web app (reported by colleagues, there's no "test call" option in Teams web app to test for yourself)
• Very little movement in the mic volume meter in Windows, Settings, Sound, Input, "Test your microphone", even when speaking loudly or close to the microphone

Things that DIDN'T work:

• Changing to a headset plugged into the 3.5mm socket. Same low mic volume in Teams, good in voice recorder
• Updating the Realtek Audio driver (The update driver wizard said the best version was already installed but also showed that there was a version with a higher number available so I chose that)
• Updating the Realtek Audio Console app
• Yelling into the microphone. People reported that volume was somewhat better but preferred not to see up my nose with my face so close to the camera

SOLUTION

Two things solved it for me:

1. Changing the microphone volume setting. There are multiple device and audio settings which made this confusing (various sound, audio and volume mixer options in Windows plus the Realtek Audio Console settings). For me I adjusted in Windows, Settings, Sound, Input, Device Properties and changed from the default of about 40% to 100%. This made the mic volume meter show the volume level had improved.
2. In the Teams desktop app go to Settings (... on the toolbar next to your profile picture), Devices, and turn off Automatically adjust mic sensitivity.

After some test calls I determined that leaving the Noise suppression on Auto was best. Other people have advised to set it to Off but that didn't improve the microphone volume and only added in a hiss/background noise. For you it might work better when set to Off.

This is my second time posting in this thread. I just was on a Teams call with approximately 20 people, and background Noise Suppression set to "off". Again, everyone on the call could not hear me (sounded like I was yelling from the bottom of a well). I actually am said to have a fairly loud voice in person. I have run through EVERY setting with IT with this. This seriously disrupts my job. MICROSOFT PLEASE HELP.

We are also experiencing this issue. I have a Lenovo 20T00023US, brand new, just imaged it. We are using the built in Microphone Array. It is stuck at 67 for the volume level, not sure what is freezing it there, but when using the Mic Array with any other application sound works fine, even when the user is sitting 3 feet away you can still hear them perfectly. However, when using teams it barely registers as a whisper.

Incidentally this laptop and others that are having the issue are on Windows v2004, while I have tested with my laptop which is an ASUS ZenBook running Windows v1909. Will test more on this shortly.

Obviously Teams online will work fine as the Mic is going through the browser and not through the Teams app.