team mysterious ringing

Anonymous
2020-11-13T13:13:59+00:00

the last week or so I get a random (i don't see a reason/activity for it when it happens) ringing in my headset...like a phone call ringtone, but there is no activity  on Teams.  No one is calling me or messaging me, there is not an upcoming meeting scheduled.

My IT support team thought it was something wrong/setting on my Jabra Evolve headset,   but I tried turning off a ringtone setting in the headset's settings, but yet, I still get this same mystery ringing still

any ideas what could be causing this ?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-07-11T12:47:54+00:00

    I just received my Microsoft Modern Wireless Headset and connected to work Surface Pro 7+. I tried MS Teams test call, and once i disconnected the call, Teams Ringtone was ringing in the background and did not stop. I read through all the replies here and tried few different things, but non worked. I am extremely frustrated as Microsoft haven't fixed this issue for a long time. No issues with USB headsets. Now i realise i made a mistake by ordering this so called Microsoft Modern!! Wireless Headset. :(

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  2. Anonymous
    2022-07-19T22:14:51+00:00

    I have a similar issue with ringing after I hang up a call, the ringing rings for a second and then stops, why? If I call someone and then cancel the call or hang up without them answering the ringing continues. I have not tried killing the app in system tray but even worse I rebooted and it stopped.

    I'm Running Teams Version 1.5.00.17656 and MS Windows 10 Enterprise 20H2 installed 1/20/2022 OS Build 19042.1766 with Windows Feature Experience Pack 120.2212.4180.0

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  3. Anonymous
    2022-07-21T16:59:00+00:00

    It's amazing how 2 years have gone and Microsoft can not fix the issue regarding audio device disconnection trigering a fake Teams call... unbelievable.

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    3 people found this answer helpful.
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  4. Anonymous
    2022-07-21T18:02:26+00:00

    This only seems to happen to me when I'm using a Bluetooth device like my bluetooth headset or Bose 700 UC bluetooth device. If I'm using my laptop speakers/mic or a USB-connected speakerphone it doesn't happen for me.

    Clue?

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  5. Anonymous
    2022-07-22T09:36:33+00:00

    I've been having this issue for the past few weeks now. The post seem to indicate it is something to do with Bluetooth devices disconnecting but my PC does not have Bluetooth.

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    2 people found this answer helpful.
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