team mysterious ringing

Anonymous
2020-11-13T13:13:59+00:00

the last week or so I get a random (i don't see a reason/activity for it when it happens) ringing in my headset...like a phone call ringtone, but there is no activity  on Teams.  No one is calling me or messaging me, there is not an upcoming meeting scheduled.

My IT support team thought it was something wrong/setting on my Jabra Evolve headset,   but I tried turning off a ringtone setting in the headset's settings, but yet, I still get this same mystery ringing still

any ideas what could be causing this ?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  2. Anonymous
    2022-06-07T23:51:53+00:00

    So a few times during the past year or two I've been upstairs away from my computer and heard the Teams ringer. Got back and NOTHING.

    Just now it happened right in front of me and I know what did it. I use bluetooth enabled hearing aids that use an intermediary device called a ConnectClip to bridge from the computer via bluetooth to my hearing aids via their proprietary wireless protocol. The ConnectClip also acts as a microphone.

    Today I turned off my ConnectClip and the second it turned off the Teams ring tone started playing out of my speakers! It's extremely probable that in the past when I heard it from upstairs it was because I had left the range of my ConnectClip so it disconnected from the computer!

    A week ago I was at work helping someone with a Jabra headset and as soon as she disconnected it from her computer Teams started ringing through the speakers and I had to quit teams and start it again.

    I haven't read any of the 64 replies to your thread so I'm off to find out if this is new or redundant info LOL

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  3. Anonymous
    2022-06-23T07:09:45+00:00

    @RobS.1 you are absolutely right Teams has a "Feature" to react on play and pause commands.

    The play command can be triggered in several ways most commonly by bluetooth headsets or speakers. Some headsets trigger the play/pause command when disconnecting --> Teams starts ringing

    on Win11 @gadgetgeek2000 showed a solution to stop it.

    on Win10 you can bring up the volume/media control by changing the volume and press the pause button for Teams.

    In my opinion it is a Teams bug, since it is not a multimedia app that should have a play/pause behaviour

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  4. Anonymous
    2022-06-24T07:36:53+00:00

    June 2022 and I'm still having this issue (since 2020!).

    3 different Windows laptops (1 MS Surface and 2 Dell) from 3 different jobs and all of them have the same issues.

    I do use bluetooth headphones but I've observed that the issue still happens even when I've finished work and disconnected the headphones. I would be away from the computer and the call ringtone would just randomly go off from the laptop speaker.

    This is REALLY annoying, I can't turn off the ringtone permanently as I still need to know when my colleague is actually calling me during work hours.

    And seems like the solutions suggested here are just to stop the ringing once it goes off, not so much to stop the random ringing from happening in the first place.

    I've used Zoom for meetings & calls as well, and it works perfectly fine, no random ringing here and there like Teams.

    C'mon Microsoft, billions of dollars and you can't fix an issue like this? 😠

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  5. Anonymous
    2022-07-04T11:19:21+00:00

    Microsoft is almost monopol in industry and don't give a **** about people. 2 years of super annoying distracting bug reported by many users and not give a damn :D 2 freaky years. I am going to have work interview and - even TEST call does not work due to stupid ringing tone playing somewhere in background, even after all calls and test call has ended

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