team mysterious ringing

Anonymous
2020-11-13T13:13:59+00:00

the last week or so I get a random (i don't see a reason/activity for it when it happens) ringing in my headset...like a phone call ringtone, but there is no activity  on Teams.  No one is calling me or messaging me, there is not an upcoming meeting scheduled.

My IT support team thought it was something wrong/setting on my Jabra Evolve headset,   but I tried turning off a ringtone setting in the headset's settings, but yet, I still get this same mystery ringing still

any ideas what could be causing this ?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-01-11T15:16:56+00:00

    I had the same problem and fixed it. Go into the task manager and see if there is any Skype Or Skype for business processes running. Right click on them and kill the process and then log out of the meeting and log back in to see if the ringing persists. That solved the problem for me.

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  2. Anonymous
    2022-01-21T11:51:11+00:00

    This happens to me... I press the play/pause button on my wired headphones and it stops (if you have a play/pause button on your keyboard, this may work too)! I think it is something to do with the default sound loaded when Teams is running and the headphones/headset briefly disconnecting and reconnecting causing the play button to be pressed.

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  3. Anonymous
    2022-01-31T19:16:23+00:00

    Thank you! I did go into Task Manager and there were two Teams items running. I closed one and the ringing stopped.

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  4. Anonymous
    2022-02-22T17:49:20+00:00

    Same happens with me when I tap the 'Play/Pause' button on my Bluetooth headset.

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  5. Anonymous
    2022-03-24T12:46:34+00:00

    I have the same mystery ringing with either bluetooth speakers or with the PC built in speakers. It is so terrible.

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