team mysterious ringing

Anonymous
2020-11-13T13:13:59+00:00

the last week or so I get a random (i don't see a reason/activity for it when it happens) ringing in my headset...like a phone call ringtone, but there is no activity  on Teams.  No one is calling me or messaging me, there is not an upcoming meeting scheduled.

My IT support team thought it was something wrong/setting on my Jabra Evolve headset,   but I tried turning off a ringtone setting in the headset's settings, but yet, I still get this same mystery ringing still

any ideas what could be causing this ?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-06-07T23:51:53+00:00

    So a few times during the past year or two I've been upstairs away from my computer and heard the Teams ringer. Got back and NOTHING.

    Just now it happened right in front of me and I know what did it. I use bluetooth enabled hearing aids that use an intermediary device called a ConnectClip to bridge from the computer via bluetooth to my hearing aids via their proprietary wireless protocol. The ConnectClip also acts as a microphone.

    Today I turned off my ConnectClip and the second it turned off the Teams ring tone started playing out of my speakers! It's extremely probable that in the past when I heard it from upstairs it was because I had left the range of my ConnectClip so it disconnected from the computer!

    A week ago I was at work helping someone with a Jabra headset and as soon as she disconnected it from her computer Teams started ringing through the speakers and I had to quit teams and start it again.

    I haven't read any of the 64 replies to your thread so I'm off to find out if this is new or redundant info LOL

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  3. Anonymous
    2022-05-12T18:52:10+00:00

    This is pretty embarrassing when your CEO asks if they have Teams, so I start it up for him - then do a test call... and it JUST KEEPS RINGING.

    NICE FIRST IMPRESSION MICROSOFT!

    Get your stuff together y'all.

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  4. Anonymous
    2022-04-30T22:12:38+00:00

    I don’t have a fix but I do have a temporary solution. At least it stops ringing when I am on a call.

    I recently bought another Bose 700UC for work and now the problem followed me there.

    Solution 1–in Windows 11, sometimes, you can click the speaker icon in the system tray. A separate “media control” panel is above, showing it is playing media. There is a pause button. Press it to stop playing. Unfortunately that panel doesn’t always show.

    When it doesn’t show, press [WIN] G. This brings up the xbox game bar. It has an audio panel with a mixer. It shows all of the devices that are playing music. There are several Teams bars, but one will be the ringer. Mute it and take your call.

    This is absolutely ludicrous.

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  5. Anonymous
    2022-04-30T21:48:35+00:00

    It is 2022, and I have this issue all the time. It is really distracting. How do I fix it?

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