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the last week or so I get a random (i don't see a reason/activity for it when it happens) ringing in my headset...like a phone call ringtone, but there is no activity on Teams. No one is calling me or messaging me, there is not an upcoming meeting scheduled.
My IT support team thought it was something wrong/setting on my Jabra Evolve headset, but I tried turning off a ringtone setting in the headset's settings, but yet, I still get this same mystery ringing still
any ideas what could be causing this ?
Managing sound and video settings during Teams meetings and calls for optimal communication
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Thanks for chiming in Nik
When this just happened a few moments ago, while it was 'ringing', I unplugged my headset, and the ringing continued coming out of the speaker on my laptop
so I think that eliminates the headset as the cause ?
Hi David,
I'm Nik, an independent advisor here to assist you with this.
May I know if you hear this mysterious ringer when you unplug Bluetooth device and using laptop built-in audio device?
Besides, Keep Jabra Evolve headset and quite from MS Teams desktop app. Access the 'Teams Web App' https//teams.microsoft.com, use "Use the web app instead" option to open teams in a browser and check whether you still hear the mysterious ringer. These steps will help us to isolate the issue with the desktop app.
Regards
Nik