team mysterious ringing

Anonymous
2020-11-13T13:13:59+00:00

the last week or so I get a random (i don't see a reason/activity for it when it happens) ringing in my headset...like a phone call ringtone, but there is no activity  on Teams.  No one is calling me or messaging me, there is not an upcoming meeting scheduled.

My IT support team thought it was something wrong/setting on my Jabra Evolve headset,   but I tried turning off a ringtone setting in the headset's settings, but yet, I still get this same mystery ringing still

any ideas what could be causing this ?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-06-27T20:36:54+00:00

    Go to Teams > Settings > Devices > Make a test call > then hang up.

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  2. Anonymous
    2023-05-19T18:08:26+00:00

    i solved this i think. i also use a jabra headset and my laptop wouldnt stop ringing when i wanted to use my laptop speakers and mic. I ran a test call through the teams settings then when it was over it stopped ringing. I had to do a test call twice to fix it.

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  3. Anonymous
    2023-05-10T20:16:10+00:00

    I have the same problem, but mine rings 2 times when my computer wakes up from sleep.

    Regards,

    Martin

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  4. Anonymous
    2023-03-24T11:28:37+00:00

    Hanging up first is the key to me (regardless of the button pressed on Teams or headphone which is possibly faster for you).

    See my post with the available workarounds so far on page 9, that i've just edited with more details .

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  5. Anonymous
    2023-03-22T15:13:31+00:00

    This is the first thing I have tried - works sometimes, other not so much.

    Then it is a hard reset

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