team mysterious ringing

Anonymous
2020-11-13T13:13:59+00:00

the last week or so I get a random (i don't see a reason/activity for it when it happens) ringing in my headset...like a phone call ringtone, but there is no activity  on Teams.  No one is calling me or messaging me, there is not an upcoming meeting scheduled.

My IT support team thought it was something wrong/setting on my Jabra Evolve headset,   but I tried turning off a ringtone setting in the headset's settings, but yet, I still get this same mystery ringing still

any ideas what could be causing this ?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2021-07-27T12:50:13+00:00

    Hi Guys,

    I think i found workaround for this problem, simply press play/pause/call-drop button on your earphone when this sound starts (in my case i double tap the buds) this will stop this sound without restarting teams.

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  2. Anonymous
    2021-07-19T15:33:36+00:00

    This is happening to me as well, whenever I disconnect the bluetooth headset sennheiser pxc 550 ii I keep hearing this mysterious ringtone coming out of my PC speakers.

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  3. Anonymous
    2021-06-29T21:02:00+00:00
    • I have the same problem.
    • MacBook Pro - Big Sur.
    • Teams App
    • Bose QC 700 Bluetooth Connected to Both iPhone 12 and MacBook Pro
    • In a call on Teams and someone rings through on my phone, I cancel the phone call on my phone and the Teams call ringer starts and does not stop until teams is closed.

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  4. Anonymous
    2021-06-24T21:53:08+00:00

    Interesting -

    Apparently it is the unplugging of devices that triggers these ghost calls - and apparently whether the devices are wired or not. In my case, it is Bluetooth headphones, as with some other folks.

    So where is the MS response/fix for this?

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  5. Anonymous
    2021-06-03T08:13:20+00:00

    found a band aid for now.

    go in to settings

    sound

    sound control panel

    sounds

    program events: skype 4 b

    dial tone> select sounds (none)

    apply

    so even though what's still going on is happening it doesn't effect the calls and now doesn't make an noise when doing it.

    also this might work

    https://support.microsoft.com/en-us/topic/enableteamshidinterop-for-coordination-of-hid-device-usage-in-microsoft-teams-and-skype-for-business-2016-in-islands-mode-5119085d-fd0f-030b-9d83-9f6f93c73de1

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