team mysterious ringing

Anonymous
2020-11-13T13:13:59+00:00

the last week or so I get a random (i don't see a reason/activity for it when it happens) ringing in my headset...like a phone call ringtone, but there is no activity  on Teams.  No one is calling me or messaging me, there is not an upcoming meeting scheduled.

My IT support team thought it was something wrong/setting on my Jabra Evolve headset,   but I tried turning off a ringtone setting in the headset's settings, but yet, I still get this same mystery ringing still

any ideas what could be causing this ?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2021-08-20T08:40:42+00:00

    Hi samuel_rc,

    It sounds great! Nice to see this can help the other.
    Hope this solution can work for all.
    Thank you for your response ☺

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  2. Anonymous
    2021-08-19T12:57:30+00:00

    I get the same problem with audio devices that work on MS Teams. But I get this reaction now on Test Calls only. Please advise.

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  3. Anonymous
    2021-08-18T12:57:25+00:00

    I dont understand how to follow these directions - the things youre referring to are not apart of my experience on teamsbut I still need help.

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  4. Anonymous
    2021-08-11T15:54:28+00:00

    Hey guys,

    I have the same. But while the "tuuuu" ringing, my Skype is blinking as yelow color.

    It seems something wrong in Skype.

    If you have the same issue, this is your solution.

    1. Temporary solution: Exit Skype
    • This will turn off that ringing sound and you can continue your meeting in MSTeam.
    1. Solution:
    • While facing to the ringing "tuuuu" (during MSTeam meeting), go to Skype, open Options > Audio Device
    • In "Select the device..." > Choose "Custom Device"

    Then:

    • In Speaker and Microphone: Choose randomly any another device (maybe you will hear some noise). With this step don't need to choose OK, just choose Cancel to get out and keep the default setting.
    • Finally, Exit your Skype then open again.

    This problem maybe from conflict device between Skype and MSTeam.

    Hope this work with your case.

    Hi HoàngLê_VN

    In my case, skype doesn't blink yellow, but in every meeting in teams with my headset bluetooth aftershokz I heard the "ghost call". Following your advice, open skype, options, audio device and just changing the microphone device give me the solution. What a dream, after almost a month suffering this ghost noise, found a solution!!!

    thanks a lot HoàngLê_VN your solution works for me!!

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    1 person found this answer helpful.
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  5. Anonymous
    2021-08-02T09:14:23+00:00

    Hey guys,

    I have the same. But while the "tuuuu" ringing, my Skype is blinking as yelow color.

    It seems something wrong in Skype.

    If you have the same issue, this is your solution.

    1. Temporary solution: Exit Skype
    • This will turn off that ringing sound and you can continue your meeting in MSTeam.
    1. Solution:
    • While facing to the ringing "tuuuu" (during MSTeam meeting), go to Skype, open Options > Audio Device
    • In "Select the device..." > Choose "Custom Device"

    Then:

    • In Speaker and Microphone: Choose randomly any another device (maybe you will hear some noise). With this step don't need to choose OK, just choose Cancel to get out and keep the default setting.
    • Finally, Exit your Skype then open again.

    This problem maybe from conflict device between Skype and MSTeam.

    Hope this work with your case.

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments