team mysterious ringing

Anonymous
2020-11-13T13:13:59+00:00

the last week or so I get a random (i don't see a reason/activity for it when it happens) ringing in my headset...like a phone call ringtone, but there is no activity  on Teams.  No one is calling me or messaging me, there is not an upcoming meeting scheduled.

My IT support team thought it was something wrong/setting on my Jabra Evolve headset,   but I tried turning off a ringtone setting in the headset's settings, but yet, I still get this same mystery ringing still

any ideas what could be causing this ?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-01-21T11:51:11+00:00

    This happens to me... I press the play/pause button on my wired headphones and it stops (if you have a play/pause button on your keyboard, this may work too)! I think it is something to do with the default sound loaded when Teams is running and the headphones/headset briefly disconnecting and reconnecting causing the play button to be pressed.

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  2. Anonymous
    2022-01-11T15:16:56+00:00

    I had the same problem and fixed it. Go into the task manager and see if there is any Skype Or Skype for business processes running. Right click on them and kill the process and then log out of the meeting and log back in to see if the ringing persists. That solved the problem for me.

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  3. Anonymous
    2022-01-10T15:32:24+00:00

    I did discover something that stops the eternal ringing when I'm making a call -- my computer has several microphone input, including the sound card mic-in, my Bose 700 UC headset and the Logitech webcam mic in. I had ignored the webcam microphone as I wasn't using it and focused on making changes to the Bose headset. After disabling the webcam microphone, I can now make a call! Finally! It has been months.

    Last night I called my daughter using Teams personal on Windows 11. Everything worked ok, but after hanging up I noticed my speakers were ringing...eternally. I had to exit and restart both Teams to get it to stop. But at least it wasn't on the call constantly ringing in my ear on the call. Small progress.

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  4. Anonymous
    2022-01-10T14:54:25+00:00

    Hi all,

    this issue happens with my headset as well. I am using a Jabra Evolve 2 85. The ringer happens sometimes when I hang up a call. It rings twice, then stops.

    It seems the issue is there now for quite a while. Having this ring all the time is surely quite annoying. Is there an official ticket associated to this?

    Best

    Carsten

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  5. Anonymous
    2021-12-01T14:25:29+00:00

    I had/have this issue too.

    On my headphones, it's related to accidentally clicking on play (Galaxy buds with touch control, kind of finnicky). For some reason, it plays the Microsoft Teams Calling sound as an audio file(having played that last when you got a call) and just keeps looping that. Solution: press pause/stop to stop the audioclip from playing.

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