team mysterious ringing

Anonymous
2020-11-13T13:13:59+00:00

the last week or so I get a random (i don't see a reason/activity for it when it happens) ringing in my headset...like a phone call ringtone, but there is no activity  on Teams.  No one is calling me or messaging me, there is not an upcoming meeting scheduled.

My IT support team thought it was something wrong/setting on my Jabra Evolve headset,   but I tried turning off a ringtone setting in the headset's settings, but yet, I still get this same mystery ringing still

any ideas what could be causing this ?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2023-11-22T18:48:30+00:00

    Same problem right now as I type. Just hung up from a call with a colleague that I initiated and also disconnected from.

    I have a Poly SY20-M USB-A Speakerphone device (Teams Compliant and has the Teams Logo button on it) plugged into a HP Thuderbolt G4 dock via the built-in USB A cable and the dock is plugged into my corporate Win 11 HP Zbook laptop via the dock's USB C cable. The Bluetooth functionality of the speaker is not connected to the bluetooth of the laptop because I have bluetooth on the laptop turned off.

    I disconnected the Poly device from the dock and the tone continues to play on the laptop speakers.

    I disconnected the laptop from the G4 dock and the tone continues to play on the laptop speakers.

    Making a test call from the Device Settings in Microsoft Teams did stop the tone from playing.

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  2. Anonymous
    2023-10-19T20:51:31+00:00

    This issued started when I installed a CHAT 50 speaker. Videos start automatically when paused. Team calling when on a call. Clear one, Chat 50, tech team sent this firmware update out. So far it has stopped.

    Setup_CHAT_Console_V3.1.0.16

    ******@clearone.com

    https://www.clearone.com/sites/default/files/2022-06/Setup_CHAT_Console_V3.1.0.16.exe

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  3. Anonymous
    2023-10-19T17:38:25+00:00

    I am having the same issue regardless of what type of headset I am using. The ringing continues even when I switch to my laptop's built-in speakers. It is incredible how this thread began in November 2020 and we still do not have a fix nearly 3 years later from a company with a market cap of $2.4 trillion.

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  4. Anonymous
    2023-09-13T11:40:46+00:00

    the same happens with my bluetooth headphones appear that continuous annoying sound, and there is no way to stop it

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  5. Anonymous
    2023-09-13T10:56:23+00:00

    Fix this stupid issue Microsoft, It's such a cringe thing when it happens in an office over and over again when headphones disconnect.
    Why the hell do you need to hear a phone ring when headphones disconnect?

    Buggy software in production.

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