team mysterious ringing

Anonymous
2020-11-13T13:13:59+00:00

the last week or so I get a random (i don't see a reason/activity for it when it happens) ringing in my headset...like a phone call ringtone, but there is no activity  on Teams.  No one is calling me or messaging me, there is not an upcoming meeting scheduled.

My IT support team thought it was something wrong/setting on my Jabra Evolve headset,   but I tried turning off a ringtone setting in the headset's settings, but yet, I still get this same mystery ringing still

any ideas what could be causing this ?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2021-04-15T10:44:45+00:00

    To save you having to fully reboot, if you fully exit Teams (right click the icon in the system tray near the clock and select exit) it should stop the ringing until the next time it happens.

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  2. Anonymous
    2021-04-06T09:40:39+00:00

    In our company only owners of a jabra evolve 65 (ms und uc models) have reported this problem (me included)

    I hope this information helps somehow

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  3. Anonymous
    2022-07-21T16:59:00+00:00

    It's amazing how 2 years have gone and Microsoft can not fix the issue regarding audio device disconnection trigering a fake Teams call... unbelievable.

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  4. Anonymous
    2022-05-12T18:52:10+00:00

    This is pretty embarrassing when your CEO asks if they have Teams, so I start it up for him - then do a test call... and it JUST KEEPS RINGING.

    NICE FIRST IMPRESSION MICROSOFT!

    Get your stuff together y'all.

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  5. Anonymous
    2021-05-05T15:45:47+00:00

    I can confirm this behavior when using my Apple Airpods.  If I put my Airpods back in the charging case, I will hear the Teams ringer for 2 cycles.  Really weird bug.  I'm on Version 1.4.00.8872 (64-bit)

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