team mysterious ringing

Anonymous
2020-11-13T13:13:59+00:00

the last week or so I get a random (i don't see a reason/activity for it when it happens) ringing in my headset...like a phone call ringtone, but there is no activity  on Teams.  No one is calling me or messaging me, there is not an upcoming meeting scheduled.

My IT support team thought it was something wrong/setting on my Jabra Evolve headset,   but I tried turning off a ringtone setting in the headset's settings, but yet, I still get this same mystery ringing still

any ideas what could be causing this ?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2021-08-20T08:40:42+00:00

    Hi samuel_rc,

    It sounds great! Nice to see this can help the other.
    Hope this solution can work for all.
    Thank you for your response ☺

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  2. Anonymous
    2021-08-19T12:57:30+00:00

    I get the same problem with audio devices that work on MS Teams. But I get this reaction now on Test Calls only. Please advise.

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  3. Anonymous
    2021-08-18T12:57:25+00:00

    I dont understand how to follow these directions - the things youre referring to are not apart of my experience on teamsbut I still need help.

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  4. Anonymous
    2021-07-19T15:33:36+00:00

    This is happening to me as well, whenever I disconnect the bluetooth headset sennheiser pxc 550 ii I keep hearing this mysterious ringtone coming out of my PC speakers.

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  5. Anonymous
    2021-06-29T21:02:00+00:00
    • I have the same problem.
    • MacBook Pro - Big Sur.
    • Teams App
    • Bose QC 700 Bluetooth Connected to Both iPhone 12 and MacBook Pro
    • In a call on Teams and someone rings through on my phone, I cancel the phone call on my phone and the Teams call ringer starts and does not stop until teams is closed.

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