Hi David,
I didn't need to change my PIN/PASSWORD you simply reactivate the old one.
See other message that I have put up which will explain what I did.
By the way you can chage your password, but in this instance, you're stuck because you yet again are required to verify it's you in doing so. And then you find that you are once again waiting on a verification code that never comes. I went down every conceivable avenue and this was the dead end every single time.
Regards
John
De Carteret