Windows 11 fresh installation "Let's connect you to a network" stuck

Anonymous
2021-12-19T04:04:06+00:00

Hi,

I am trying to install Win11 on my new Lenovo Air14. It was delivered with a Chinese version if the OS, so I formatted everything. I created a USB-drive with a second PC using the Media Creation Tool, but now I am stuck at the "Let's connect you to a network" screen.

No Networks are shown (my other Notebook right next to it shows 29)

Next doesn't work (greyed out)

Shift + F10 doesn't work

ALT+F4, doesn't work

I can't open any of the three options on the bottom right (greyed out)

The only FN keys working are brightness, volume and "project screen" (Win+P)

Anything I can do? I thought about trying to install Win10 first and then update.

Windows for home | Windows 11 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

121 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2022-04-05T16:43:15+00:00

    This worked for me.....

    When doing a clean install, the installation asks you which disk/partition you want to use. You have an option there to load a driver. I thought it was only for hard drives, however, you can also add a network card driver. Do this, and the install completes.

    Was this answer helpful?

    50+ people found this answer helpful.
    0 comments
  2. Anonymous
    2022-04-27T17:12:33+00:00

    I am experiencing the same issues. This is a fresh install, and I am getting stuck at the internet screen with the next button greyed out, and ctrl shift ect and shift f10 not working even though mouse and keyboard work. I also know the internet is working as I tested out the Ethernet cable on a different computer, no issues. Please help.

    Thanks

    Tim

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  3. VARADHARAJAN K 9,726 Reputation points Volunteer Moderator
    2022-04-27T17:26:11+00:00

    Where did you download iso file ?

    Is computer is connected with LAN cable to use ethernet internet connection.

    I would recommend you use ethernet connection to complete the windows setup

    Wifi connection needs compatible drriver must be installed within install.wim file.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  4. Anonymous
    2022-04-27T17:42:11+00:00

    I am installing off a cd and I am connected by Ethernet cable.

    Tim

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  5. VARADHARAJAN K 9,726 Reputation points Volunteer Moderator
    2022-04-27T17:59:35+00:00

    Where did you downloaded windows 11 iso file. did your laptop is meets system requirements of windows 11

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments