app buttons missing in windows 11 - epson scan

Anonymous
2021-12-20T12:32:41+00:00

recently upgrade to Win 11 and it generally seems ok.

1 issue though is that the action buttons on epson scan no longer show (preview, scan etc)

if you click on the area they should be they still work and then appear- which is great if you know where all the buttons are!

it worked perfectly fine the 10 min before i did the upgrade then had this issue immediately after.

so far only found the issue on this one app

any thoughts on resolution.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2021-12-27T12:51:45+00:00

Dear All,

if you open Epson Scan, please press only "alt".

src:

https://faq2.epson.jp/web/Detail.aspx?id=52609

Greetings

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  1. Anonymous
    2022-02-02T20:09:54+00:00

    Trish - Thank you SO much for finding this patch - problem fixed and I didn't even get an error message!

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  2. Anonymous
    2022-02-02T17:46:31+00:00

    Yes the page is in Japanese. But the filename is in English (EPSONScan_W11P_20211102_S.exe). Hit the blue button to the right of that filename to download the patch. The patch permanently fixes the missing buttons so you no longer need to use the ALT key...

    Mark

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  3. Anonymous
    2022-01-29T13:12:37+00:00

    Same issue with Epson Scan Software (Epson Stylus SX235W) missing buttons since upgrade to Windows 11. Changing compatibility settings or high DPI settings did not fix it. Thanks for the earlier suggestions. I can also confirm that if you click on the window and press ALT, buttons will reappear. Sigh...best solution for now.

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  4. Anonymous
    2022-01-28T23:16:37+00:00

    When you open Epson Scan, Press The "ALT KEY" then they will appear. Dumb, but it works.

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