app buttons missing in windows 11 - epson scan

Anonymous
2021-12-20T12:32:41+00:00

recently upgrade to Win 11 and it generally seems ok.

1 issue though is that the action buttons on epson scan no longer show (preview, scan etc)

if you click on the area they should be they still work and then appear- which is great if you know where all the buttons are!

it worked perfectly fine the 10 min before i did the upgrade then had this issue immediately after.

so far only found the issue on this one app

any thoughts on resolution.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2021-12-27T12:51:45+00:00

Dear All,

if you open Epson Scan, please press only "alt".

src:

https://faq2.epson.jp/web/Detail.aspx?id=52609

Greetings

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  1. Anonymous
    2022-02-27T10:51:24+00:00

    Hi. I tried reloading drivers but it did not work.

    I than went to the following website and it worked. It permanently displays "scan" and "preview" buttons.

    https://epson.com/Support/Printers/sh/s1

    • Enter product name. In my case WF-7610
    • Check that operating system is correct - I had to change to Windows 11 (Go)
    • Went to Utilities - Selected Epson Scan Common Updater V1.0.0 +

    11/15/21 | 10.5 MB | ESCU_W11.exe - DOWNLOAD

    Good luck everyone.

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  2. Anonymous
    2022-01-18T17:38:20+00:00

    I see this page only in Japanese. What about you?

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  3. Anonymous
    2021-12-20T13:08:20+00:00

    Hi Phil,

    I am Dave, I will help you with this.

    There may be an incompatibility with that software and Windows 11, though I have not see that reported anywhere.

    The best first option is to uninstall that software, then go to the support page for your Printer/Scanner on the Epson website, to download and re-install the device drivers and Epson Scan software they recommend.

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  4. Anonymous
    2022-01-18T11:51:52+00:00

    Pressing "ALT" worked on my Epson WF-7610, however how do I keep the buttons permanently. I have to keep on pressing the ALT key each time I want to use it.

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