Windows 11 zipped folders / files immediately crashes File Explorer

Anonymous
2022-01-24T04:24:45+00:00

My Dell laptop was previously Windows 10, now 11. When I right click any zipped folder, it immediately crashes Windows Explorer, but then everything comes back. I can't unzip any zipped file at all - doesn't seem to matter what size it is.

I was trying to use the built-in unzipper utility in Windows, and when that didn't work I tried a couple 3rd party apps, including WinZip. Nothing works; they all crash, and they crash on ANY zipped file I have.

And by the way if I try to ZIP any set of files - even just 3 little word files, it does the same thing. The screen flashes, all my icons go away for a second. Then things come back, but nothing will zip or unzip.

thanks if you have any ideas!

Christine

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-05-04T15:34:25+00:00

    I uninstalled PDF24 and then reinstalled it again WITHOUT THE DLL OPTION. Now, I can unzip my files without any problem.

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  2. Anonymous
    2023-04-28T17:47:36+00:00

    Removing PDF24 solved the problem!!

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  3. Anonymous
    2023-04-17T17:48:55+00:00

    I had the same problem but resolved it by following steps.

    Open your CMD and type

    ipconfig /flushdns

    hit enter

    Thank you for the solution, it worked for this issue on my PC (Windows 11).

    Please note: Open CMD as administrator.

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  4. Anonymous
    2023-03-25T21:07:08+00:00

    I had the same problem but resolved it by following steps.

    Open your CMD and type

    ipconfig /flushdns

    hit enter

    I was so confused when this actually worked. beyond me as i don't know how the connection has anything to do with ui and zip files. but it worked.

    What the .... !!! what flushing DNS is related to open ZIP!?!?!?

    Really no idea but any way it's work !!!

    Thanks

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  5. Anonymous
    2023-03-09T17:57:24+00:00

    I don't have Carbonite and have the same problem

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