Hello Stan,
It's probably due to the credentials located on your local machine. If you've set up a PIN for logging into Windows 11 and have never logged into the computer using a password, the PASSWORD is not located on the local machine. Since the PIN only works for the local device, and not across the network, you'll need to sign into the computer 1-time using the full password. It should then work after that...at least until an update wipes it out.
Go to Settings
Accounts
Sign-In Options
Under Additional Settings --> TURN OFF "For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device
Click into some settings (e.g. Apps) and then click back on "Accounts"
Go back into Sign-in Options
You should not see "Password" located underneath "Security Key"
If after clicking on it you see "You're all set up"
Press "Windows Key + L" to lock your computer
Log into the machine using your full Windows 11 password
You should be all set!
Go to your other computer and try out your credentials.
Hope this helps!
P.S. You can then turn on the "Improved security, only allow Windows Hello" again and resume only using a PIN. The PASSWORD will now be stored.
This was the fix for me. I kept trying to use my PIN and was confusing it with my password. My work and home PCs are on the same network and I log into my work PC using a PIN that is a memorable phrase plus a few odd characters. The password itself was something randomly generated by my password vault program (LastPass) and consists of meaningless numbers, letters, and special characters. I never log in using my password and indeed was not really even remembering that there was a difference between the PIN and a password.
When I finally tried entering my password and not my PIN for the network credentials prompt, everything worked properly.
For many people (myself included) Microsoft calling this a PIN (personal identification NUMBER) is what is confusing. Microsoft now allows your PIN to consist of numbers, letters, and other characters. In other words, it is impossible to distinguish a password from a PIN simply by looking at what characters are allowed - a PIN can now be %yt9&-ert@Ht6 and not just something entirely numerical like 594432. As such, it is no longer intuitive to call it a PIN because for many people, they will associate this with something that is numbers-only, like the PIN associated with your debit card.
If you are on Computer #2 and trying to access Computer #1 on a windows home network, do the following:
- Go to computer #1 and log in using your password (not your PIN) to ensure it is locally cached on computer #1. If you have never logged in using anything except a PIN, you will need to log in at least once using your password.
- Make a note of computer #1's username and password. The username will usually be the email address associated with your Microsoft account
- Go to computer #2 and when prompted for your network credentials, type in the username and password for computer #1