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A few weeks ago, I can't remember exactly when it occurred (May have been after installing W11) my screensaver and display sleep functions just completely stopped working. I have tried every trick in the book. I have updated my BIOS and chipset drivers. Powercfg -requests shows an audio stream running from realtek, I tried overriding it but didn't solve anything. I confirmed every power option setting is correctly enabled. Basically I've spent extensive time googling and troubleshooting this to no avail.
The one thing that did fix it was running the DISM restore commands in CMD Prompt, however, it only works temporarily for the initial reboot after running that command, and then it stops working again if I reboot a 2nd time.
What can I do to fix this problem?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Add me to the list of folks having this problem with Windows 11. I've tried every fix in this thread and nothing has worked.
Unbelievable that Microsoft is ignoring this issue, based on the sheer number of posts I've seen about this very problem.
I can get my monitor to sleep if I disable HID-compliant game controller in Device Manager, but then I can't use my gamepad. There has to be a solution that doesn't require one or the other.
Finally figured it out? What was it?
I'am just running windows 11 home but I finally figured it out after all that
This was it. Thank you!
I think this should be the first recommendation the Microsoft Support should make to users who are having problems with the screensaver/power settings, not reinstalling Windows.
I bought a brand-new Dell Alienware laptop with Windows 11 Pro 21H2 (OS Build 22000.1219), and Screensaver, Sleep, and Hibernate have never worked, out of the box. I have tried every suggestion in this 6-page thread, except "reinstall Windows" and nothing has ever worked, not even once. Windows 11 is definitely still not a business class operating system.
Update 1:
I ran the upgrade to Version 22H2 (OS Build 22621.819) which is the equivalent of "reinstall Windows" and it had no effect. Screensaver, Sleep, and Hibernate still do not work. 12 months now.
Update 2:
I set my screensaver to 1 minute, and put the device to sleep after 2 minutes, then tried unplugging everything 1 at a time waiting 5 minutes until there was nothing left plugged in, not even the ethernet cord, external speakers, power adapter, external monitor, nothing, just the bare laptop sitting by itself, and it will just sit there displaying the desktop until the battery is fully drained.
