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Upgraded one of my desktop PCs to Windows 11. I have a 2nd desktop still running Windows 10
On the Windows 11 desktop the “The specified module could not be found” error occurs. I notice that the error happens when attempting to access a jpeg or mp4
The error can be fixed in cmd window with these commands
C:\Windows\system32> gpupdate /force
C:\Windows\system32> sfc /scanfile=c:\windows\system32\ieframe.dll
C:\Windows\system32> sfc /scannow
C:\Windows\system32> exit
Restart
Unfortunately, the error eventually re-occurs on my Windows 11 desktop.
This error has never occurred on my Windows 10 desktop.
So, I'm beginning to think that this may be a "Windows 11" bug
Anyone else getting this error?
If so, have you found a permanent solution?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
My error seemed to have gone away on its own a few weeks ago. I did a hard re-start of my machine (which I typically keep running and just log out) and on restart it was gone.
I don't know if Windows had any updates that installed on re-start but presume that may have been what fixed it.
At least it fixed it for several weeks. Got the same message earlier this week, but then it went away when I clicked a different mp4 file and hasn't reappeared since.
You are very welcome. Happy to help
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This error has NOT resolved. I still get it. i do a system restore back to where I do not have that error. A few days later it comes back
Hi
I've been having the same experience, all of the trouble shooting fixes were short term. My desktop is a DELL XPS that I upgraded from Win10 to Win11. I also have an older Inspiron running Win10. This error never happened on my Win10 PC, only started to happen after upgrading my XPS to Win11
The last time the error happened I ran a full system Norton scan, and there have also been some Win11 updates from Microsoft - its been a number of weeks now and the error has not yet re-occurred.
I don't really know if its been fixed or not, time will tell...
