Hi, Martin. I am so glad the ongoing conversation on this thread has helped you. I am indebted to Rodrigo.Queirez and JoJun, whose patient reiteration of the steps and reassurances about emptying that download folder, etc. gave me the detailed info I needed to get out of the mess I was in. I only stopped the wuauserv and emptied the software download folder one final time when I did the successful registry edit and nothing more has been necessary since. This is on my main computer, which is a Surface Pro that is capable of running Windows 11 but is not forcing it on me.
When I was trying to get my old, painfully slow desktop computer to update to 21H2, a manual download of the update kept stalling (bc the computer was SO slow) and ultimately failing, so I remembered about the software download folder, emptied it of all the files from the failed attempts, and voila! Next thing I knew, 21H2 appeared in available updates and downloaded/installed without a hitch. I have since used the Windows registry scan tool to find and repair broken registry items (nothing I caused, just an old, slow computer that was limping along for unknown reasons) and to my delight it found and fixed things a ton of things in the registry so that the computer is running at an acceptable pace again! I had tried all kinds of disk cleanup and defragging utilities to no avail. My husband is calling me the Geek Goddess. :-) That computer tells me on the update page that it is not capable of running Windows 11, so no danger there.