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I recently purchased a laptop that came with the S mode of Windows. On the first startup it automatically installed Windows 11 (so downgrading to 10 is not an option). After set up etc. I updated Microsoft Store and installed various Windows updates and tried to switch it out of S mode. Instead, for the past few hours and with each of the hundreds of attempts, I keep getting a window that says "Try that again. Something happened on our end. Waiting a bit might help" along with an error code that changes every time. I am burned out and all out of ideas, any assistance on the matter will be greatly appreciated.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am about to hire a lawyer and become the lead plaintiff in a class action lawsuit against Microsoft unless they let me download whatever the hell I want. I bought this computer specifically to update software on my radios, and now I can't do it. Not happy at all.
Hi Ray, I would be happy to assist you with this issue, is there any way I can contact you other than Microsoft Forums, any way to contact you quickly? As I had this problem many times, and It is a bit complex to fix this.
Please respond to me, if you need this issue still fixed.
Thanks!
Good luck, the third person on day three finally resolved it for me but it was quite unsatisfactory that they do this and what they put us through
i am in belgium and i am facing this same problem. I have tried switching out of S-Mode for the past weeks to no avail. i need to use apps from work but microsoft will not let me download them reason i need to switch out ASAP.
i have given my number minutes ago to be contacted by their support team. juat waiting and hoping they get to me soon and get this thing resolved.
I had the same a few weeks ago. I had to do a reset with all data and files
saved. I called Microsoft help.
They were wonderful. .
Was on a queue and got a call back.
I talked to first person , and she put me on hold while she connected me to a Technician. He talked me through the whole process. He said it has been the only way to get you out of S mode. They are not sure why. It worked all is good now.
The simple way supposedly from the Microsoft store would not let me do it.
