This was what fixed it for me. Forget pin and make a new one. Simple quick fix.
"This sign-in option is disabled because of failed sign-in attempts or repeated shutdowns". I've been locked out of my laptop since last night and can't log back in. How do I fix this issue?
So randomly last night (about 12 hours ago) my laptop with Windows 11 shows the above error message when I input my pin.
"This sign-in option is disabled because of failed sign-in attempts or repeated shutdowns. Use a different sign-in option, or keep your device powered on for at least 2 hours and then try again".
Prior to this, I used my laptop normally and everything was fine. I did not put in the pin several times and certainly not repeatedly shut down my laptop, so I'm not sure where this even comes from.
From what I understand, my only chances to log back in my laptop are to:
- Wait 2 hours WHILE the laptop is powered on.
- Use a different sign-in option (use password - and I have no idea what this password is lol).
I can't do solution 1 because my laptop powers down after like 30 seconds, so I cannot keep it powered on for 2 hours unless I press a button on my laptop every 29 seconds for 2 hours.
For solution 2, the different sign in method asks me to put in a password, not sure which password this is. It can't be the password that I use to log in to my Microsoft account online because it says that's incorrect.
Now, following from solution 2, I get the option to reset this password, by answering 3 memorable questions, but here too at least 1 of memorable questions is incorrect.
Can I get back into my laptop without having to factory reset everything?
Does anyone know if the 2 hours wait need to be consecutive?
Thanks all :)
EDIT: It has been 11 months and people still seem to have the same issue as me. Microsoft, please fix this bug / glitch. It's obviously causing a lot of headaches. I was able to simply factory reset my laptop as everything I had was backed up elsewhere, but I'm sure 90% of the people here cannot do this because the laptop still has vital stuff not backed up else where. Even if they could backup, it's a really long and painful process to set the laptop back up.
This really needs to be addressed asap please :)
Windows for home | Windows 11 | Accounts, profiles, and login
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Anonymous
2024-06-22T17:19:16+00:00 -
Anonymous
2024-06-15T03:55:30+00:00 I really don't get what's the benefit of this features.
Accidentally doing stuff by the owner might cause of unintentionally shutdown or did not login successfully.
Example:
- Like my experience I just wanted to access the bios and restarting it because I mistakenly press the wrong function key (F11 which shoulr be F10).
After I finished to setup. Boot it up. And viola! 2hrs is needed for me to use my laptop.
- There are more than 5,000 reason (report says they have the same problem) that I say this feature should be fix my Microsoft. There many unitentionally power off and on a computer. Based on how many people have the same problem.
We need explanation from Microsoft why they put this features. 2hrs is very long to wait. Which Microsoft are preventing us from using our own device. If this is security reason, on what cause? I mean if someone a hacker and should this issue already and already knows how to bypass this. But for us user who just wanted to use our own device this will be a frustrating issue and annoying everytime. I think this should be fixed and call it another features gone and thrown outside the Windows.
Kindly imagine an example scenario.
You need your files inside the laptop for your work. Then this happens you need to waste your 2hrs waiting for it to boot it up.
Your laptop have the software your using for your work (let's say it's license) this happens. Now you wait again.
Your battery is dead on your laptop and you haven't replace it yet. You arrive at your work then you are the presenter or you are gonna teach in the classroom. You know what happened next. Yes it time for you to wait 2hrs.
I can't imagine that this report is a year old and still Microsoft aren't fixing this issue. Aren't you guys using your own product? You haven't got any problem related with this issue?
Is there anyway to disable this feature?
Microsoft?
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Anonymous
2024-06-10T17:22:31+00:00 Thanks to all who helped me. I couldn't see a button labelled "use another method to sign in" but when I clicked on "forgot password" (even though I hadn't forgotten it) it let me use my microsoft account password. But after 5 minutes of logging in, I got the BSOD again. I rebooted (it allowed me to use my PIN) and launched task manager. I killed off any applications I didn't recognise, and that seems to have done the trick. I think I have hit "end task" on them before, but as a result of the software update, they came alive again. Happy days.
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Anonymous
2024-06-07T22:05:59+00:00 - the screen in front of you under the PIN entry box should have "Another Sign-in method" or similar words.
click it then choose another method like email. OR
- To boot Windows 10 into Safe Mode from a powered-off state, follow these steps:
- Hold down the power button: Locate the physical power button on your device and hold it down for about 10 seconds to turn off your PC.
- Press the power button: After the device has fully powered down, press the power button again.
- Repeat the process: When your device powers up, immediately hold the power button for another 10 seconds. This will initiate the Advanced Startup options.
- Select Safe Mode: From the Advanced Startup menu, choose the option to boot into Safe Mode^1^.
Remember that Safe Mode uses a limited set of files and drivers, making it useful for troubleshooting issues. If you encounter problems with your PC, Safe Mode can help you identify the source of the problem. To exit Safe Mode, simply restart your PC normally.
5. Create an Administrator user account within 'control panel' pc settings. 6. change power down settings to 3 hours... look in power or screen saver 7 follow the 2 hour plugin fix as recommended.cheers
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Anonymous
2024-04-17T07:07:29+00:00 All you need to do is reset your password, its a hassel, but you can try changing your password to the same one you already have. ( or maybe mine was glitching cus i changed it to that same password.) Hope this helps guys :)