Scanner won't run on Windows 11

Anonymous
2021-12-03T18:31:28+00:00

I have an Epson Perfection V600 Photo scanner that I can't get to run on Windows 11. I did an install with the disk that came with the scanner, then downloaded the latest driver update from Epson, but when I try to run it, I get a message saying "Can't communicate with scanner." Any help would be greatly appreciated, as I really need to use this scanner.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-02-07T12:35:36+00:00

    I opened the Microsoft printer scanner app that apparently was installed during the Windows 11 install. (My HP3050 printer showed up but not the scanner).

    I opened the Windows Fax and Scan app (searched for scanner on my computer), clicked New Scan (upper left in blue), then clicked scan at the bottom left. Maybe since I had used my printer, it recognized that there was something there....voila...it scanned. My printer is super old and it seems there are not any drivers to add. Hope this helps someone else.

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  2. Anonymous
    2022-02-07T21:29:39+00:00

    thank you

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  3. Anonymous
    2022-02-13T15:14:49+00:00

    Same problem--have to download/install the same driver every time I want to use the scanner.

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  4. Anonymous
    2022-02-14T16:57:08+00:00

    I have the same problem with my V850 Pro. Works a day or two in a row and then when I open it says can't communicate with the scanner. Very annoying! Then I have to download/install the same driver every time I want to use the scanner

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  5. Anonymous
    2022-02-14T17:29:48+00:00

    I read and followed the following steps below (I have win 11). Even though my settings were essentially the same, I just deleted and reentered them. So far, and I've exercised the scanner many times, it is now working as it did in the past---on a different computer with win 10--now using win 11

    I have the same problem with my V850 Pro. Works a day or two in a row and then when I open it says can't communicate with the scanner. Very annoying! Then I have to download/install the same driver every time I want to use the scanner

    Follow these steps:

    1. Right-click on the Epson Scan icon on the desktop, then click Properties.

    2)  Go to Compatibility tab. If the check box next to Run this program in compatibility mode for, uncheck it. Then click the OK button. 

    1. On your keyboard, press Windows logo key  and R key at the same time to invoke the Run box.
    2. Type services.msc and click the OK button to open the Services window: 

    1. Right click Windows Image Acquisition (WIA),****then click Properties.

    1. Make sure Startup type is set to Automatic and the Service status to Running, the click Apply > OK.

    1. Check to see if you scanner works

    Update Scanner Drivers

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