Scanner won't run on Windows 11

Anonymous
2021-12-03T18:31:28+00:00

I have an Epson Perfection V600 Photo scanner that I can't get to run on Windows 11. I did an install with the disk that came with the scanner, then downloaded the latest driver update from Epson, but when I try to run it, I get a message saying "Can't communicate with scanner." Any help would be greatly appreciated, as I really need to use this scanner.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-01-23T04:35:01+00:00

    Hello,

    I have a new computer with Windows 11

    my old computer was windows 10

    my Epson Perfection 1670 scanner worked well on windows 10 but I cannot get it to work on Windows 11.

    It's as if Microsoft & Epson have abandoned me.

    I have spent about 6 hours total trying different drivers starting with Epson & also waiting for windows to find a driver & restarting the computer & installing software first, but I cannot get the scanner to work.

    To replace the scanner with a latest equivalent is about $1500 so not keen to do that when the old 1670 scanner is working.

    Please help me.

    Thanking You,

    Stephen B

    (Max)

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  2. Anonymous
    2024-01-23T06:50:39+00:00

    Download and try this version (3.9.3.1) of Epson Scan here. Worked with my V600 in Windows 11.

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  3. Anonymous
    2024-01-23T10:01:08+00:00

    Stephen B

    I had the same problem but i have a Canon MG2550S printer/scanner. I found a facility from Canon called IJ Scan Utility which functions perfectly.

    Alan Richardson 2

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  4. Anonymous
    2024-01-23T17:49:34+00:00

    I had to do just that. I bought the V850 Pro and it works just fine. Epson is worthless for support. I had IT try to problem solve and they couldn't come up with a fix for the 700 either.

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  5. Anonymous
    2024-01-29T10:01:28+00:00

    Thank you for your reply.

    I have tried all suggested drivers and none work for me with windows 11 & my Epson 1670 scanner.

    I have spent many hours on trying to find a solution to this problem which is extremely annoying & i am starting to think it is a plan by microsoft and / or Epson to force people to buy a new scanner.

    The new Epson equivalent to what I have now is about AU$1500.

    The reason for my thinking is that my scanner worked with windows 10 & now wont work with an upgrade to windows 11 and,

    I have found an aftermarket program “Vuescan” which (Trial version) works fine with my old Epson 1670 scanner on my new Windows 11.

    The only problem is that Vuescan costs AU$180 for equivalent functions to what I had previously and AU$75 for a lesser version.

    This proves that a driver for Windows 11 is possible and that neither microsoft windows nor Epson provide support to loyal customers.

    No thanks to Epson or Microsoft.

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