Scanner won't run on Windows 11

I ended up having to completely uninstall the software for ES-400 and then the software for my printer. Then I restarted the computer, made sure that all information about either device was completely removed from my system, registry, everything. Then I got it to work by doing a new install and then blocking the pc from getting on the internet and then installed the ES-400 scanner completely. After I had made sure it worked, and that it couldn't update without my permission, I then installed the printer and blocked it from automatically updating.

I also created a restore point and I will continue to keep the auto update turned off because I believe that Epson would intentionally update it so that it wouldn't work in the future.

I have replaced a Canon MG250 series Printer (brand new) with the same model using Windows 11 Pro but I cannot get my scanner working? Anyone got a solution? I had Windows 10 Pro on the older version printer.

That worked for my V600. Question then is, does it work for the V850 Pro also?

Here is the simple solution that worked for me. I had an Epson ES-400 scanner that worked with windows 10. When I switched to windows 11 the driver would not install properly. I got no help by calling Epson. The solution for me was to replace the USB cable that came with the scanner. The original cable was a USB type A to USB type B cable. I replaced ii with a USB A to USB 3.0 Type-B cable and it worked. All the new Epson ES-400 scanners come with the newer higher speed cables. Amazon sells the 6-foot cable for about $6.00. The connector that USB connector that goes into the scanner is a different shape, but it fits fine. My scanner works fine now. I haven't seen this solution anywhere on the internet and never got it from Epson. I do plan to let Epson know so they can help other people. Hope this works for you.

Irwin

I just did a clean re-install of Windows11 and downloaded the latest Epson Scan software. Now my Epson Perfection V600 Photo works like a charm.