Scanner won't run on Windows 11

Anonymous
2021-12-03T18:31:28+00:00

I have an Epson Perfection V600 Photo scanner that I can't get to run on Windows 11. I did an install with the disk that came with the scanner, then downloaded the latest driver update from Epson, but when I try to run it, I get a message saying "Can't communicate with scanner." Any help would be greatly appreciated, as I really need to use this scanner.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

161 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2023-09-05T14:00:01+00:00

    Just goes to show you----Many different solutions for the same problem. It's been so long now I really don't recall all the things that were tried, failed and worked. So far, mine has been trouble free and works fine.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2023-09-05T19:14:04+00:00

    TWLiu: I'm glad you persevered and were successful after a lot of work. I've has the same experience myself.

    Thanks for sharing your story.

    Stormy622

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2023-09-10T16:03:15+00:00

    All this is fine but nothing seems to install the application to run the scanner, just the setup.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2023-09-28T00:06:17+00:00

    Actually, when I bought my v600 and tried to install, I kept getting errors that cpu couldn't see. Running Windows 10. The web is FULL of hundreds of similar complaints to what y'all are seeing with Windows 11. Epson support was not helpful. Most of us ended up returning the scanners.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2023-10-17T23:17:02+00:00

    When is MS and Epson going to hire someone competent enough to write some proper code to fix this problem ???

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments