Scanner won't run on Windows 11

Anonymous
2021-12-03T18:31:28+00:00

I have an Epson Perfection V600 Photo scanner that I can't get to run on Windows 11. I did an install with the disk that came with the scanner, then downloaded the latest driver update from Epson, but when I try to run it, I get a message saying "Can't communicate with scanner." Any help would be greatly appreciated, as I really need to use this scanner.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2021-12-03T19:04:26+00:00

    Good Day ECKJR,

    My name is Carlo, I am also using Windows 11 pc and community member like you. Let us work together to sort this out.

    Here's the steps you can try.

    -Go to Device Manager

    -Expand the Printer

    -Look for Photo Scanner driver that was installed

    -Right click and Uninstall

    Once uninstalled go to this link and download and install the updated driver for Windows 11

    https://ftp.epson.com/drivers/V600_EScan_3931_A...

    Once downloaded and installed restart your computer and try to scan.

    I hope the information above helps. Please let me know how it goes.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  2. Anonymous
    2021-12-18T17:42:46+00:00

    Thanks Carlo -- I had the same problem. Have uninstalled and reinstalled my V600 using your instructions. It seems to have worked.

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  3. Anonymous
    2022-01-09T18:27:09+00:00

    windows 11 drops Epson v600 windows 11 driver at shut down or maybe startup. Have to download driver whenever I want to use the scanner.

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  4. Anonymous
    2022-01-28T08:27:22+00:00

    Hi

    I have the same problem. After installing the scanner, I can use the scanner. But when I continue with my work my computer shuts down after a few minutes.

    Hope we can receive an updated driver with no issues.

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  5. Anonymous
    2022-01-29T16:27:15+00:00

    New Dell laptop. Had to use Windows 11. My previously reliable Epson V600 forces works after I install latest Win 11 driver. Like everyone else here, it works great until there is a shutdown. Then get same "can't communicate" error message, even though scanner appears in Device window as idle. Will only work if I remove and reinstall driver package. Terrible customer service somewhere.

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