Scanner won't run on Windows 11

Anonymous
2021-12-03T18:31:28+00:00

I have an Epson Perfection V600 Photo scanner that I can't get to run on Windows 11. I did an install with the disk that came with the scanner, then downloaded the latest driver update from Epson, but when I try to run it, I get a message saying "Can't communicate with scanner." Any help would be greatly appreciated, as I really need to use this scanner.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-10-04T16:36:12+00:00

    We had issues not only with Epson scanners, but also with our topaz signature pads. They would not work on new laptops/desktops recently purchased with Windows 11 pre-loaded. Just as a last-ditch effort my IT technician did a factory reset. Manually downloaded all Windows 11 updates and NOW, all devices work. thank goodness! I appreciate everyone's assistance!

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  2. Anonymous
    2022-09-25T21:56:39+00:00

    It seems my Epson scanner issue has been fixed after Windows 11 22H2 upgrade.

    MS broke invisible Alt+tab, but at least the scanner works fine now.

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  3. Anonymous
    2022-09-04T15:14:30+00:00

    Thank you for the Alt trick to get the control buttons to show on the Epson Scan window! Before this I was guessing where the button should be and that one button would appear after clicking on the space.

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  4. Anonymous
    2022-09-04T11:30:27+00:00

    What worked for me:

    if the computer was on before turning scanner on

    -Turn on scanner

    -rebooted the computer

    Since then,

    Made recommended changes (can't recall exactly, w?? Comes to mind). Now, all relatively normal.

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  5. Anonymous
    2022-09-03T18:16:16+00:00

    I'm not aware of Windows 11 issues with Brother devices. As far as I know only Epson have Windows 11 issue.

    If the scanner is on and then you start your computer it works fine. If you turn on the scanner while the computer is on then you need to restart the scanner windows service to make it work. This is true at least for me and couple of other people that I know.

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