Scanner won't run on Windows 11

Anonymous
2021-12-03T18:31:28+00:00

I have an Epson Perfection V600 Photo scanner that I can't get to run on Windows 11. I did an install with the disk that came with the scanner, then downloaded the latest driver update from Epson, but when I try to run it, I get a message saying "Can't communicate with scanner." Any help would be greatly appreciated, as I really need to use this scanner.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-05-23T10:48:07+00:00

    Thanks for the feedback. Scanners OK pre~win11. Hopefully, a future update will cure what ever the glitch is.

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  2. Anonymous
    2022-05-19T23:05:00+00:00

    Worked for me, M!!

    I tried it both ways, and both ways got the job done.

    I'm eternally grateful!

    Al

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  3. Anonymous
    2022-05-12T18:09:16+00:00

    Here's the workaround I use, and it works consistently.

    1. Turn on the scanner, let it fully start

    Create a batch file ex: scanner_restart.cmd or scanner_restart.bat with the following inside

    net stop StiSvc

    net start StiSvc

    1. Run the batch file as admin

    You can also create a shortcut of the batch file, go to properties of the shortcut, advanced, check run as admin for less clicking.

    1. The scanner app should work, at least for my Epson ES-400.

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  4. Anonymous
    2022-05-12T17:52:31+00:00

    I wished I stayed on Windows 10 too. Microsoft is not being responsible for making Windows 11 available. I think these are very basic functions that should have been tested before Windows 11 was released. Not only do all my 3 Fujitsu scanner not work. My Epson ET series printer also refused to work. Yes, if you uninstall and reinstall the drivers, it will work... then PACMAN comes along and apparently starts messing around with the drivers and then you go back to square one.

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  5. Anonymous
    2022-04-08T19:28:42+00:00

    Well I suggested not restarting but changing start-up type especially for the EPSON Scan service to MANUAL. This and the default Manual Trigger Startup type for the WIA service makes it work for me and my V600 i.e. I can turn on the scanner (after Windows boot) and it will initialise and not just show up in device manager.

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