Scanner won't run on Windows 11

Anonymous
2021-12-03T18:31:28+00:00

I have an Epson Perfection V600 Photo scanner that I can't get to run on Windows 11. I did an install with the disk that came with the scanner, then downloaded the latest driver update from Epson, but when I try to run it, I get a message saying "Can't communicate with scanner." Any help would be greatly appreciated, as I really need to use this scanner.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-02-27T16:35:24+00:00

    The entire scan process using Epson Scan or Microsoft scan with Windows 11 just really sucks. You fix the issue and then an update for Win 11 comes in and it no longer works, Sure, lots of fixes including new cables which I am about to do but overall, I am so tired of the issues using scan for the last year or so that I am ready to dump both..

    Today I am getting a notice on the printer that says no USB connection, yet I can print ???? OK, I will replace the cables.

    Enough, ... Reliability and consistency is far more important than new micky mouse features.

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  2. Anonymous
    2024-02-27T06:58:39+00:00

    I had to upload info to Centrelink so just purchased another scanner as the powers intended. Haven’t had time to investigate cables & all the other fixes but will do when my life settles down. Thank you for caring.

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  3. Anonymous
    2024-02-26T23:25:02+00:00

    Yes, I scanned a couple documents and everything seem fine, after setting up a few things that had reset to original values/ locations. Thanks again!

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  4. Anonymous
    2024-02-26T20:00:59+00:00

    Bought a new cable, which in of itself didn't seem to make any difference, but then resetting the configuration amd hitting the Alt key, did finally show the missing buttons. Thanks.

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  5. Anonymous
    2024-01-23T04:35:01+00:00

    Hello,

    I have a new computer with Windows 11

    my old computer was windows 10

    my Epson Perfection 1670 scanner worked well on windows 10 but I cannot get it to work on Windows 11.

    It's as if Microsoft & Epson have abandoned me.

    I have spent about 6 hours total trying different drivers starting with Epson & also waiting for windows to find a driver & restarting the computer & installing software first, but I cannot get the scanner to work.

    To replace the scanner with a latest equivalent is about $1500 so not keen to do that when the old 1670 scanner is working.

    Please help me.

    Thanking You,

    Stephen B

    (Max)

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