Scanner won't run on Windows 11

Anonymous
2021-12-03T18:31:28+00:00

I have an Epson Perfection V600 Photo scanner that I can't get to run on Windows 11. I did an install with the disk that came with the scanner, then downloaded the latest driver update from Epson, but when I try to run it, I get a message saying "Can't communicate with scanner." Any help would be greatly appreciated, as I really need to use this scanner.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-03-27T05:05:06+00:00

    I have Epson ES-400 and have a similar issue.

    Clean Windows 11 install on a new Asus Z690 motherboard.

    Trying different USB ports didn't help.

    When the computer is turned on, and I want to scan something, it says scanner is not found.

    I have to go to Windows Settings, delete the scanner, power cycle the scanner.

    Windows rediscovers the scanner, and it works.

    The problem happens again after computer is shut down.

    No help from Epson support.

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  2. Anonymous
    2022-03-22T12:28:31+00:00

    It sounds real simple. Haven't looked at the App yet--will plan on it though. Right now if, or when, my scanner acts up I found that simply rebooting the computer (although sometimes I need to actually shutdown and restart) will get the scanner functioning again. Thankfully, it doesn't happen that often anymore.

    M. Dubin

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  3. Anonymous
    2022-03-22T11:21:15+00:00

    I struggled for a long time trying to get my Epson XP-810 to scan using the Epson Scan app. It just doesn't work.

    THE SIMPLEST SOLUTION ... use the Windows Scan app that comes with Windows 11. Just click the Windows Icon and search for "scan." It worked first time/every time.

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  4. Anonymous
    2022-03-13T15:06:29+00:00

    Por quê está recomendando um software pago? 30 dólares. Já compramos uma multifunção para usar o scanner. Essa merda de w11 está estragando tudo.

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  5. Anonymous
    2022-03-11T01:54:54+00:00

    Sorry to hear that. I've been out of town for the past three days and will require a few more days to get back. Will see what I can do then.

    Best regards,

    Ashish

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