Scanner won't run on Windows 11

Anonymous
2021-12-03T18:31:28+00:00

I have an Epson Perfection V600 Photo scanner that I can't get to run on Windows 11. I did an install with the disk that came with the scanner, then downloaded the latest driver update from Epson, but when I try to run it, I get a message saying "Can't communicate with scanner." Any help would be greatly appreciated, as I really need to use this scanner.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-01-23T06:50:39+00:00

    Download and try this version (3.9.3.1) of Epson Scan here. Worked with my V600 in Windows 11.

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  2. Anonymous
    2023-12-11T13:13:28+00:00

    I just did a clean re-install of Windows11 and downloaded the latest Epson Scan software. Now my Epson Perfection V600 Photo works like a charm.

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  3. Anonymous
    2023-12-06T11:44:59+00:00

    That worked for my V600. Question then is, does it work for the V850 Pro also?

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  4. Anonymous
    2023-11-03T15:28:25+00:00

    I have replaced a Canon MG250 series Printer (brand new) with the same model using Windows 11 Pro but I cannot get my scanner working? Anyone got a solution? I had Windows 10 Pro on the older version printer.

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  5. Anonymous
    2023-10-21T20:31:40+00:00

    I ended up having to completely uninstall the software for ES-400 and then the software for my printer. Then I restarted the computer, made sure that all information about either device was completely removed from my system, registry, everything. Then I got it to work by doing a new install and then blocking the pc from getting on the internet and then installed the ES-400 scanner completely. After I had made sure it worked, and that it couldn't update without my permission, I then installed the printer and blocked it from automatically updating.

    I also created a restore point and I will continue to keep the auto update turned off because I believe that Epson would intentionally update it so that it wouldn't work in the future.

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