Scanner won't run on Windows 11

Anonymous
2021-12-03T18:31:28+00:00

I have an Epson Perfection V600 Photo scanner that I can't get to run on Windows 11. I did an install with the disk that came with the scanner, then downloaded the latest driver update from Epson, but when I try to run it, I get a message saying "Can't communicate with scanner." Any help would be greatly appreciated, as I really need to use this scanner.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

161 answers

Sort by: Most helpful
  1. Anonymous
    2022-05-19T22:34:28+00:00

    Don’t know enough to respond to your question. What’s working for me now is to turn on the scanner before I even turn on the computer.

    If computer is already on:

    Turn on scanner

    Reboot computer

    I guess it’s different strokes for different folks.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2022-05-19T17:59:09+00:00

    My new Dell XPS13 is running windows 11 and my original scanner hardware worked Ok once installed from the provided CD, but I noticed that both the preview and scan icons are not visible, but become visible and function properly, once I click in the space where I know they are hidden in the menu. Should I still try to install the new software that Carlo TJ has suggested?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2022-05-12T18:27:33+00:00

    Will try that. Thanks.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2022-05-12T18:07:40+00:00

    Me too. Like you I have to keep deleting them reinstalling. I have an older ((2012) laptop running Windows 2 which has no problems operating the printer/scanner. Problem is it takes about ten minutes now to boot up.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2022-04-10T11:13:20+00:00

    Dear m dubin,

    thank you very much. Simple and effective. Your suggestion works!!!

    As you said, it's time MS and Epson wake up and find a permanent solution.

    Regards

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments