Random Mouse Stutter/Lag Windows 11

Anonymous
2021-12-18T20:34:10+00:00

Hi

So im having a issue with my mouse cursor lagging/stuttering for a few seconds randomly does not happen a lot but it does happen and only lasts for a few seconds so far not been watching a video ir playing a game when it happens so cant see if other tasks continue as normal when it happens

Updated graphics card drivers and checked windows update & it says no updates available.

I have the following hardware on my PC

CPU: AMD Ryzen 7 5700G with Radeon Graphics

Graphics Card: NVIDIA GeForce RTX 3060 TI

Motherboard:

Base board manufacturer: HP

Baseboard Product 8876

Baseboard Version 11

BIOS Version/Date: AMI F,11, 27/08/2021

Is anyone else getting this issues when i first got the PC over a month ago there were no issues its the last week or so this has started happening

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2021-12-18T22:10:10+00:00

    A pc world tech did this the other day seemed to be ok for a few days but it's come back

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  2. Anonymous
    2021-12-18T21:19:12+00:00

    Hi, my name is Anderson Souza, I hope I can help you with your issue.

    We can start by enabling a Clean Windows Boot. A clean boot is performed to start Windows using a minimal set of drivers and startup programs. This helps to eliminate software conflicts that occur when you install a program or an update or when you run a program on Windows 10. You can also resolve or determine which conflict is causing the problem by performing a clean boot.

    Please check the necessary procedures to do a clean boot on Windows at the link below:

    http://support.microsoft.com/kb/929135

    If the problem does not occur at Clean Boot, the article itself indicates how to identify the problem.

    The instructions above are also valid for Windows 11.

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