Random Mouse Stutter/Lag Windows 11

Anonymous
2021-12-18T20:34:10+00:00

Hi

So im having a issue with my mouse cursor lagging/stuttering for a few seconds randomly does not happen a lot but it does happen and only lasts for a few seconds so far not been watching a video ir playing a game when it happens so cant see if other tasks continue as normal when it happens

Updated graphics card drivers and checked windows update & it says no updates available.

I have the following hardware on my PC

CPU: AMD Ryzen 7 5700G with Radeon Graphics

Graphics Card: NVIDIA GeForce RTX 3060 TI

Motherboard:

Base board manufacturer: HP

Baseboard Product 8876

Baseboard Version 11

BIOS Version/Date: AMI F,11, 27/08/2021

Is anyone else getting this issues when i first got the PC over a month ago there were no issues its the last week or so this has started happening

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-04-28T12:06:04+00:00

    Are you running SSD or spindles as your storage drive that windows is installed on?

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  2. Anonymous
    2022-04-28T10:59:29+00:00

    I am having a similar problem. However, it seems to happen only when the PC is writing files to any disc. The mouse is pretty close to unusable during this process, which really causes me productivity issues. It seems as though it can only do one task at a time. Mine is a brand new machine with Windows 11 OEM. It's very fast at what it does, has 32 Gb of RAM and an 8 Gb video card, but it can only do one thing at a time. There must be some setting that can let it multitask better. Hoping for a solution.

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  3. Anonymous
    2022-04-23T03:13:34+00:00

    I have been trying a number of things to solve this issue. My hunch is that the lag/jitter has something to do with applications or the OS trying to communicate with the internet and when there is not enough priority, or sufficient throughput and it gets into a brief wait state. Unfortunately, there are so many variables, that it is not a straightforward task to identify. It could be in the software, OS, drivers, motherboard, or possibly the interrupt handlers at the CPU level. I haven't been able to track down any specific or repeatable actions that narrow the list down with any confidence. It doesn't help either that it is intermittent.

    One thing I did notice was that Edge and any subsystem which used it (i.e. Win11 Widgets), was fairly resource intensive and seemed to be hitting the internet frequently. Not that Edge itself is the root cause, but I ended up uninstalling it completely and went to a more lightweight browser and at nearly the same timeframe, I also changed my ISP to a faster provider (I went from 10Mbps DSL to Starlink).

    What clued me in on this hypothesis was that Starlink occasionally has dropouts where the satellites are obstructed, and I have seen the mouse stutter in close proximity to those internet outages.

    Since then, I have not seen the lag (outside of outages), or at least not to the the degree where it is frustrating.

    Is it Edge, is it internet speed, is it background processes like Windows Updates accessing the internet and getting held up? I don't really know for sure, but it *feels* like they are interrelated with networking.

    For those of you who experience the jitters frequently, I would be curious if you could find a time to work completely offline for a duration of time that it would likely happen (disabling all networks) and see if the problem goes away. If it does, but then it returns after re-enabling wifi/ethernet, then we may have some good leads into tracking this problem down.

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  4. Anonymous
    2022-04-23T00:12:29+00:00

    No effective help from Microsoft for years!

    Below is an example of Users trying to get help from a Microsoft Agent.

    The point here is that the date of this request is over 4 YEARS OLD... May 22, 2017!

    We are still dealing with this issue.

    EXAMPLE FROM THE YEAR 2017

    Stephanie Sal

    Replied on May 22, 2017

    ReplyIn reply to Gulsah Morgan's post on May 21, 2017 To further assist you with your concern, may we know if you've tried to use your mouse in other Windows 10 computer and if you're having the same issue?

    For the meantime, we advise that you start your computer in safe mode to troubleshoot problems on your computer. Etc., etc., etc.

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  5. Anonymous
    2022-04-22T23:56:41+00:00

    This was with me on Windows 10 and my older HP PC... and now I have a new HP PC (Loaded) and Windows 11... and yes, the problem is still with me.

    Did as you requested... the problem resists everything I try. So, this Super Problem could only be the responsibility of Microsoft. This has been around for years; but no effective help from the seller, Microsoft.

    No effective help from Microsoft for years!

    Below is an example of Users trying to get help from a Microsoft Agent.

    The point here is that the date of this request is over 4 YEARS OLD... May 22, 2017!

    We are still dealing with this issue.

    EXAMPLE FROM THE YEAR 2017

    Stephanie Sal

    Replied on May 22, 2017

    ReplyIn reply to Gulsah Morgan's post on May 21, 2017 To further assist you with your concern, may we know if you've tried to use your mouse in other Windows 10 computer and if you're having the same issue?

    For the meantime, we advise that you start your computer in safe mode to troubleshoot problems on your computer. Etc., etc., etc.

    Was this answer helpful?

    8 people found this answer helpful.
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