Random Mouse Stutter/Lag Windows 11

I don't know if my problem is the same as yours, but I installed Windows 11 and Office 365 for Enterprise on a new PC and was being driven crazy with mouse lag when using Office apps. The cursor would freeze randomly. After trying most of the tips I found online and getting nowhere, I discovered that unchecking "Enable Linkedin Features" solved the problem, at least so far. This is in Options-General in Word.

I bought a pc that came with windows 11 pre installed. today. same issue, its a pre built gaming pc so to say this isnt just windows 11 being bad I think is just conveniently skipping around the point

-Hi, my name is Claudeir, I'm happy to help you!

I understand you've already tested a few things, but let's do a few steps in this order, test if it resolved after each one:

-Right click on start, run PowerShell(admin) or Command Prompt(admin)

Copy and paste the following command:

DISM.exe /Online /Cleanup-image /Restorehealth

and press Enter.(Note: This step may take a few minutes to start and up to 30 minutes to complete).

After you see a message saying "The operation completed successfully", copy and paste this command:

sfc /scannow

and press Enter.

Wait for a message that says "Verification 100% complete".

So add this command:

chkdsk /f /r /b

Confirm with "Y" and restart the computer for this last step.

-Let Windows reinstall Mouse driver:

Windows+X> Device Manager> Mouse> Right click on the driver> Uninstall> restart the PC by doing a clean boot:

-Clean startup:

Clean boot is for you to determine if a background program is interfering with your system or to optimize your system load.

For clean boot follow the steps below:

On the Desktop, press the Windows + R keys simultaneously to open Run;

In the Run Menu type msconfig command and click OK to open System Configuration;

On the Services tab, check Hide All Microsoft Services and Click Disable All;

Click Apply and OK;

Restart the computer.

NOTE:This procedure disables all third-party services and programs. You can later, if the problem is solved in this way, enable the programs and services that will start with Windows, selectively, instead of keeping them all disabled. If the problem returns after activating the startup of a specific service or program, the problem is exactly in the startup of this software and it is recommended to remove it.

-Go to the motherboard manufacturer's website to keep the BIOS up to date.

-Test in safe mode:

https://support.microsoft.com/en-us/windows/sta...

-Uninstall any third-party anti-malware, many antiviruses have their own removal tool. Visit the Installed Software website for more information. Your system will not be unprotected as Windows has its own security system that automatically enables as soon as you restart your computer.

leave just Windows Defender, then Windows+i, update and security, Windows security, open Windows security, virus and threat protection, scan options, tick and run a full scan, then tick and run an offline scan.

-New Administrator User Account:

Your user profile is a set of settings that make your computer look and work the way you want it to. It contains your desktop background settings, screen savers, pointer preferences, sound settings, and other features. Due to this variety of personal settings and changes caused by other programs can cause corruption of your user profile and malfunction in the use of the system, hence the need for a new profile:

https://support.microsoft.com/en-us/windows/cre...

If it solves the problem, you can transfer the data to the new user:

In the admin user you created, press the Windows+R keys, type: %systemdrive%\users (in English and without spaces)

and click Ok. Check your previous user's folder and click the left mouse button, it may take a while to process the data, in a few minutes access to your files will be released, select the folders you want to move to copy them press (CTRL+C), to cut them press (CTRL+X) and to paste press (CTRL+V) in your new user.

After migrating your data, delete your previous user: Press the Windows+R keys, type netplwiz and click OK. Select your previous user and click Remove.

-If nothing solves the problem, it will be necessary a recovery keeping your files because it was not possible to repair the corrupted system files.

Windows+i> Update and security> recovery> start now. You can keep your files.

-Feel free to leave your opinion, marking as answered if the answer helped, or leaving more details so that we can continue the service, this is very important to us.

Graciously,

Claudeir

I have the same issue, although it doesn't restrict itself to office apps. I never had this problem with Windows 10 using exactly the same hardware and software install (drivers, may be newer though).

For me, and what is more frustrating, is that my keyboard locks up intermittently. Sometimes it will lock up for a second or two and then catch up, but other times, it just stops responding for 10 seconds or more and all input is lost. Nothing works with the keyboard when this happens but the mouse still does, so the receiver itself is working fine. It doesn't appear to be an issue with the keyboard. Both the mouse and keyboard are Logitech and both are using the same receiver, so I don't think it is a Logitech problem either.

Something about Windows 11 is behaving differently from Windows 10 (with regard to stutter/lag), but tracking this down the root cause has not been easy. One difference in Win11 configuration vs my previous Win10 is that I am using Edge as my primary browser. I disabled running background apps when Edge is closed and that helped a little, but the problem persists.

Maybe go back to my previous browser instead of Edge?

This was with me on Windows 10 and my older HP PC... and now I have a new HP PC (Loaded) and Windows 11... and yes, the problem is still with me.

Did as you requested... the problem resists everything I try. So, this Super Problem could only be the responsibility of Microsoft. This has been around for years; but no effective help from the seller, Microsoft.

No effective help from Microsoft for years!

Below is an example of Users trying to get help from a Microsoft Agent.

The point here is that the date of this request is over 4 YEARS OLD... May 22, 2017!

We are still dealing with this issue.

EXAMPLE FROM THE YEAR 2017

Stephanie Sal

• Microsoft Agent |
• Moderator

Replied on May 22, 2017

In reply to Gulsah Morgan's post on May 21, 2017 To further assist you with your concern, may we know if you've tried to use your mouse in other Windows 10 computer and if you're having the same issue?

For the meantime, we advise that you start your computer in safe mode to troubleshoot problems on your computer. Etc., etc., etc.