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When I go to the "remove pin", the button is grayed out. I contacted HP tech support & they said that's a software issue. I was able to turn it off in Win 10, but when I rec'd my new laptop that was supposed to have Win 10 installed, it turned out to be Win 11. Anyone have a fix?
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I had same issue,
go to setting/accounts/access work or school
then disconnect all the accounts from work or school accountscheck whether the remove pin button still grey out or activated
go to setting/accounts/sign in option
Disable **For improved security, only allow windows hello sign in for microsoft accounts on this device.**Restart you PC
again check whether the remove pin button still grey out or activated
if not then try to restart the pc
I can't remove the PIN because it is inactive.
Just setting - account - your info - sign in with local account instead
Then type new username
And leave the password blank....
