Random keys act like they're stuck even though they're physically not

Anonymous
2022-04-06T05:02:14+00:00

I just bought a brand-new laptop a couple of weeks ago with Windows 11 on it but from day 1 I've been having issues with the keyboard. For example, if I hold down the down arrow button or W key too long sometimes, the window start button activates. If I'm casually typing or scrolling on the web, sometimes either shift, ctrl, windows, or fn key (I haven't been able to verify which ones specifically are the issue but it looks like it's different ones at different times) acts like it's stuck so if I click on something, the computer thinks I'm holding down the shift, windows, etc. key + whatever key I pressed. Sometimes I can't even type anything because of this.

If I lock myself out of my account and then log myself back in, it goes away temporarily so the problem only happens when I'm logged in because the keyboard never does this on the sign in screen. Even if I use an external keyboard or even the on-screen one, it still does the exact same thing so it seems to me it's a software issue and not a hardware one. I've tried updating the keyboard drivers and mouse drivers and uninstalling and reinstalling them. I turned off sticky keys and all that but still nothing. The keyboard troubleshooter has found no issue either. Would appreciate any help with this.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-09-08T21:35:03+00:00

    This fixed my issue! Thank you very much!

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  2. Anonymous
    2023-08-01T15:23:26+00:00

    Heya,

    Not THE solution everyone hope for, but it seems working for me so far better than disabling the 3 options that peoples already have posted for sticky keys (I still have them disabled of course).

    When you go in accessibility, there's another option below, something like "Filter keys" (my laptop is in French).

    => When I clicked there, I disabled the 3 firsts filter options AND enabled the 3 others about "Ignoring when key is pressed..."

    Image

    At the very least, it's decreasing how often the key are randomly sticking, 'cause I'm personnally experiencing it way less often.

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  3. Anonymous
    2023-07-08T00:57:09+00:00

    Microsoft doesn't care about any of us having this issue and will never do anything to fix it. Googling it shows that it's been an issue going back almost 10 years lol.

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    4 people found this answer helpful.
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  4. Anonymous
    2023-07-03T07:09:04+00:00

    Same problem with my Windows 11 HP Omen ( bought new Oct 2022), it happens with Alt, Ctrl, Shift and even Space key while I am working on digital illustrations and even got stuck on the A key while playing a game so my character kept running left. The mouse still works but it doesn't react to any other key I press after that until I reboot my laptop.

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  5. Anonymous
    2023-06-13T11:56:46+00:00

    Just started having this issue in the last few day on my Legion laptop. For some reason when I take the laptop out of sleep mode and log in it starts spamming the numpad 8 and it seems the only way to stop it is to restart the laptop. It only happens after logging in to windows 11 on the login page it doesn't seem to happen. I have taken the key off and checked all around it to make sure there is nothing stuck in it and it is completely clean, this is clearly some kind of issue with windows 11 itself.

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