Random keys act like they're stuck even though they're physically not

Anonymous
2022-04-06T05:02:14+00:00

I just bought a brand-new laptop a couple of weeks ago with Windows 11 on it but from day 1 I've been having issues with the keyboard. For example, if I hold down the down arrow button or W key too long sometimes, the window start button activates. If I'm casually typing or scrolling on the web, sometimes either shift, ctrl, windows, or fn key (I haven't been able to verify which ones specifically are the issue but it looks like it's different ones at different times) acts like it's stuck so if I click on something, the computer thinks I'm holding down the shift, windows, etc. key + whatever key I pressed. Sometimes I can't even type anything because of this.

If I lock myself out of my account and then log myself back in, it goes away temporarily so the problem only happens when I'm logged in because the keyboard never does this on the sign in screen. Even if I use an external keyboard or even the on-screen one, it still does the exact same thing so it seems to me it's a software issue and not a hardware one. I've tried updating the keyboard drivers and mouse drivers and uninstalling and reinstalling them. I turned off sticky keys and all that but still nothing. The keyboard troubleshooter has found no issue either. Would appreciate any help with this.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-08-12T11:19:08+00:00

    I managed to fix my problem by downloading a program called PowerToys (https://learn.microsoft.com/en-us/windows/powertoys/) that gives you the ability to disable the function of keys. My previous attempt at a fix didn't work, it seems, because I was disabling the physical key on the laptop keyboard and not the function. So physically pressing the key wouldn't do anything but it was still acting as though down was being pressed. Basically had this laptop shelved for a year and dug it out to try again.

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  2. Anonymous
    2024-08-10T19:49:53+00:00

    It just happened to me now. For me, it is a Desktop Tower. I never had this issue before. So I just unplugged my keyboard for a minute, checked my keys for anything that may be sticky or stuck. Plugged it back in, it stopped. Windows 11, has a lot of bugs that need to be ironed out. They should just polish these OSs more instead of just crankin them out needlessly. Windows 10 still works great, so why the upgrade?

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  3. Anonymous
    2024-07-12T16:14:42+00:00

    Please I have the exact same problem but with the alt gr key. I can't work or do anything and nothing I've tried here worked.

    Any solutions yet?

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  4. Anonymous
    2024-06-14T11:27:20+00:00

    I’ve done “Reset this PC” and still have the issue, Idk what should i doooo. I need to get my things doneeeee

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  5. Anonymous
    2024-06-14T11:24:50+00:00

    Hello Microsoft, please solve this problem. Fix ur system. THIS IS NOT HARDWARE PROBLEMS, i’ve tried all my keyboards (6 keyboards) and still have same issue. Please reply if someone solved the issue.

    Thanks

    *SO ANNOYING Grrrrrrr

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