Random keys act like they're stuck even though they're physically not

Anonymous
2022-04-06T05:02:14+00:00

I just bought a brand-new laptop a couple of weeks ago with Windows 11 on it but from day 1 I've been having issues with the keyboard. For example, if I hold down the down arrow button or W key too long sometimes, the window start button activates. If I'm casually typing or scrolling on the web, sometimes either shift, ctrl, windows, or fn key (I haven't been able to verify which ones specifically are the issue but it looks like it's different ones at different times) acts like it's stuck so if I click on something, the computer thinks I'm holding down the shift, windows, etc. key + whatever key I pressed. Sometimes I can't even type anything because of this.

If I lock myself out of my account and then log myself back in, it goes away temporarily so the problem only happens when I'm logged in because the keyboard never does this on the sign in screen. Even if I use an external keyboard or even the on-screen one, it still does the exact same thing so it seems to me it's a software issue and not a hardware one. I've tried updating the keyboard drivers and mouse drivers and uninstalling and reinstalling them. I turned off sticky keys and all that but still nothing. The keyboard troubleshooter has found no issue either. Would appreciate any help with this.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2025-03-08T22:48:01+00:00

    Holy wow. This thread was started in April 2022. Ive been having the same issue for years, along with countless others apparently. Microsoft STILL hasnt fixed it or even acknowledged they are aware of it.

    It happens to me at least once a day when i am playing my favorite game. The amount of times I have died in a match because of it is infuriating.

    Imagine being a multi billion dollar international tech behemoth like Microsoft and not even having tech support that can give a reasonable answer to the question. Major facepalm moment reading the official Microsoft replies to this. Update keyboard drivers? Lol.....

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  2. Anonymous
    2025-01-12T20:46:34+00:00

    after further looking into....it seems razor Synapse is the culprit for me. regardless if i have my keyboard plugged in or not, the e key stays pegged after about 5 minutes of the PC being on. once i force closed that app, and prevented startup, the PC as been fine for at least an hour anyway....will provide an update if this changes. hope this helps someone

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  3. Anonymous
    2025-01-12T20:39:22+00:00

    no none of those settings are on for me, never turned them on and i can verify that none of the settings turned themselves on either. i imagine this was helpful to some people, but it sounds like for me i fit into the other group of people. my computer is becoming more and more useless. i can also confirm ive tried multiple USB ports and hubs with the result. i have not tried different keyboards yet, or reinstalled windows.

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  4. Anonymous
    2025-01-12T02:24:10+00:00

    Would the options I mentioned on page five, May 25, 2023, help where I found three areas of sticky keys?

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  5. Anonymous
    2024-08-20T23:59:48+00:00

    Since they've removed keyboard troubleshooting from windows 11 is there another option to check that?

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